Michelle Kline
Scotts
Summary
Experienced administrative professional with a strong background in providing comprehensive support to educational leadership. Managed scheduling and coordination of meetings, ensuring efficient communication among parents, staff, and students. Developed and maintained filing systems for confidential documents while overseeing payroll and attendance records for staff. Demonstrated proficiency in office management by maintaining equipment functionality and processing invoices accurately.
Overview
23
23
years of professional experience
1986
1986
years of post-secondary education
Work History
Administrative Assistant
Wentzville R-IV School District
Wentzville
08.2001 - 08.2024
- Provided administrative support to the head principal, including scheduling meetings and managing calendars.
- Scheduled appointments between parents, staff, students and head principal.
- Planned and organized high school graduation.
- Ensured all classes were covered when teachers were absent either with substitute teachers or with other teachers in the building.
- Maintained payroll, vacation, personal and sick time for staff.
- Ensured efficient operation of office equipment such as printers, copiers.
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Directed parent, student and staff inquiries to appropriate department personnel.
- Proofread content for typo-free emails and documentation.
- Greeted visitors and provided general information about the high school and school district.
- Maintained filing systems for confidential documents and records.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Handled incoming calls and directed callers to appropriate department or employee.
- Training of new administrative staff, promoting a consistent understanding of policies and procedures across the team.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, leading to improved parent, staff and student communication.
- Answered phone calls and emails to provide information, resulting in effective communication and daily operations.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personal.
Education
Climax-Scotts High School
Climax , MiSkills
- Calendar management
- Meeting coordination
- Event planning
- Payroll management
- Office equipment maintenance
- Invoice processing
- Mail coordination
- Inquiry handling
- Document proofreading
- Visitor greeting
- Filing system management
- Data entry
- Staff training
- Customer service
- Phone communication
- Inventory management
- Confidential document handling
- Spreadsheet development
- Reception area management
- Staff scheduling
- Issue resolution
- Meticulous attention to detail
- Critical thinking
- Email management
- Letter preparation
- Meeting arrangements
- File organization
- Typing proficiency
- Resourceful
- Multi-line phone proficiency
- Office management
- Professional communication
- Sensitive material handling
- Filing
- Computer skills
- Multi-task management
- Tech-Savvy
- Administrative support
- Dedicated team player
- School records management
- Office supply management
References
References available upon request.
Timeline
Administrative Assistant
Wentzville R-IV School District
08.2001 - 08.2024
Climax-Scotts High School