Michelle Kondash
Trenton,NJ
Overview
26
26
years of professional experience
Work History
Dental Office Manager
Eastern Dental
Ewing, NJ
01.1998 - 10.2023
- Supervised staff members, organized schedules and delegated tasks.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Coordinated office activities and operations to secure efficiency and compliance with company policies.
- Implemented and maintained company protocols to facilitate smooth daily activities.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided training to new hires on office policies and procedures.
- Produced thorough, accurate and timely reports of project activities.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
- Coordinated with dental providers regarding patient care and scheduling needs.
- Delegated work to staff, setting priorities and goals.
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Ensured accurate data entry of patient information into the office management system.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Implemented proactive measures to safeguard health and well-being of communities, utilizing good oral health and PPE.
- Ensured compliance with HIPAA regulations while handling confidential patient information.
- Managed all front desk operations, including phone calls and customer service inquiries.
Timeline
Dental Office Manager
Eastern Dental
01.1998 - 10.2023