Michelle Lee Melendez
Los Angeles,CA
Summary
Compassionate and dedicated nursing student with hands-on clinical experience. Detail-oriented professional specializing in patient check-in and appointment scheduling. Proven expertise in medical records management and adherence to HIPAA regulations. Strong commitment to effective communication, enhancing patient-centered care, promoting wellness, patient safety, and holistic care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Ryu Physical Therapy
Los Angeles , CA
08.2018 - 06.2019
- Managed patient check-ins, scheduling, and medical record organization.
- Communicated effectively with patients, families, and staff to coordinate care.
- Maintained confidentiality and followed HIPAA standards.
English Teacher
Talk Talk Academy
Seoul , South Korea
09.2015 - 08.2018
- I taught English to children, adolescents, and adults, using interactive and engaging lesson plans.
- Developed strong communication, instructional, and cultural competency skills.
- Managed classrooms, coordinated activities, and assessed student progress.
- Fostered a supportive and inclusive learning environment for diverse students.
Receptionist
Dr. Jae O Park
Beaverton , OR
02.2015 - 04.2016
- Scheduled patient appointment and verified insurance coverage.
- Coordinated referrals to specialty providers and tracked follow-ups.
- Faxed prescriptions to the pharmacy, and ensured accurate medication information.
- Organized patient charts and maintained accurate medical records.
- Communicated effectively with patients, families, and medical staff.
Education
Associate of Applied Science - Nursing
Santa Monica College
Santa Monica, CA12-2025
Associate of Science -
Santa Monica College
Santa Monica, CA12-2021
Skills
- Patient check-in and appointment scheduling
- Medical records management
- HIPAA compliance
- Insurance verification
- Customer service
- Patient-centered care and advocacy
- Vital signs assessments and EHR documentation
- Teamwork and collaboration in healthcare settings
- Health education and promotion
- Classroom management and communication
- Bilingual: Korean (able to read, write, and speak both)
Languages
English
Native/ Bilingual
Korean
Native/ Bilingual
Certification
- Basic Life Support (BLS) -2022
- CPR Certification- 2022
Affiliations
- Family activites and parenting: Actively involved in raising two children, balancing family responsibilies with professional and academic commitments
- Volunteering at Children's programs: Support early childhood development and health education at local preschools, demonstrating community engagement and empathy.
- Reading and lifelong learning: Regularly read personal development literature to expand knowledge.
- Travel and cultural experiences: lived and worked abroad in South Korea, gaining cross-cultural communication skills and adaptability
References
References available upon request.
Timeline
Receptionist
Ryu Physical Therapy
08.2018 - 06.2019
English Teacher
Talk Talk Academy
09.2015 - 08.2018
Receptionist
Dr. Jae O Park
02.2015 - 04.2016
Associate of Applied Science - Nursing
Santa Monica College
Associate of Science -
Santa Monica College
Similar Profiles
Stephanie BarrettStephanie Barrett
Rehabilitation Technician at Arrow Physical Therapy and Alliance Physical Therapy Partners LLCRehabilitation Technician at Arrow Physical Therapy and Alliance Physical Therapy Partners LLC
Abby SilerAbby Siler
Director of Virtual Health at Buffalo Rehab Group Physical Therapy and Occupational Therapy PCDirector of Virtual Health at Buffalo Rehab Group Physical Therapy and Occupational Therapy PC
Roberto LopezRoberto Lopez
Office Manager at Bayonne Physical Therapy Dba Golden Gate PhysicalOffice Manager at Bayonne Physical Therapy Dba Golden Gate Physical
Grace BonafedeGrace Bonafede
TV Talent Assistant to Andrew Kurland at Creative Artists Agency (CAA)TV Talent Assistant to Andrew Kurland at Creative Artists Agency (CAA)
Christian PalmerChristian Palmer
Manager at Mr. T RestaurantManager at Mr. T Restaurant