Overview
Work History
Education
Skills
Timeline
Generic

MICHELLE LEMAIRE

Atlanta,GA

Overview

10
10
years of professional experience

Work History

Florist/ Owner

Dahlias Greenhouse
01.2022 - Current
  • Oversee daily operations, sales and marketing functions of business
  • Increased revenue by 120% in 12 months
  • Studied market trends to improve customer satisfaction by 25%
  • Work closely with 2 sales reps to strategize various approaches to increase sales and generate over 200,000$ in a two year span
  • Work closely with vendors to source products

Waitress

Onyx
05.2021 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.

Waitress

Magic City
05.2016 - 09.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Bartender

Harold’s Ice Bar
08.2014 - 08.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

B.A. - Communication, Public Relations

North Carolina State University
Raleigh, NC
01.2014

Skills

  • Outside/Inside Sales
  • Marketing
  • Sales Development
  • Customer Service
  • Written/Verbal Communication
  • Business Development

Timeline

Florist/ Owner

Dahlias Greenhouse
01.2022 - Current

Waitress

Onyx
05.2021 - Current

Waitress

Magic City
05.2016 - 09.2019

Bartender

Harold’s Ice Bar
08.2014 - 08.2016

B.A. - Communication, Public Relations

North Carolina State University

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MICHELLE LEMAIRE