Michelle Little-Johnson

Currently working out of class as an Income Maintenance Administrator2 at South District County Assistance Office. My duties as an Assistant District Administrator includes. Managing a Unit of Income Maintenance Workers in the Authorization and administrations of Benefits with the Department of human Services, I supervisor over 100 staff members and maintain the completion of work deadlines of staff, the up keep of the building, the service of clients, complaints, daily reports that are due completion, Error completion rates, training units, incidents as well as monitoring and controlling the completion of wok related duties.

Supervising Income Maintenance Workers Authorization and issuance of benefits. This includes monitoring and directing and controlling Ongoing Unit of 8 staff members. I supervised there performance , time and attendance, Employee Performance.

I reviewed, rejected, authorized and maintained the Department of human Services Caseloads of SNAP, Medical Benefits and Cash Assistance. I interviewed, filed and completed normal case maintenance duties to ensure that benefits were issued to clients timely and correctly. I completed all benefits with clients face to face.