MICHELLE LOPEZ
Gresham
Summary
Healthcare student with hands-on experience in home health, seeking a full-time medical assistant position in a hospital or clinic setting. Solid understanding of office practices and procedures, equipped with strong customer service skills to deliver exceptional patient care. Proficient in general office duties, business techniques, and standard office software and equipment. Ready to contribute to a dynamic healthcare team.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner/Operator
SHELLY'S HELPING HANDS CLEANING
03.2004 - Current
- Scheduled cleaning routes in commercial and residential clients
- Proposed and negotiated contracts
- Talked with clients about add on cleanings
- Took care of all invoicing, budgeting, and payroll
- Provided errands for elderly clients
- Consulted with customers to assess needs and propose optimal solutions.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Monitored staff performance, providing final-say assessment over inquiries.
- Served as primary point-of-contact with contractors to achieve inventory expectations.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Assisted patients with dressing, grooming and feeding needs.
Education
Medical Assistance Program -
MT. HOOD COMMUNITY COLLEGE
03.2025
CNA Program - undefined
CAREGIVER TRAINING INSTITUTE
01.2024
Skills
- QuickBooks
- Filing and organizing
- Interpersonal skills
- Organized
- Payroll processing
- Client relationship management
- Vital signs monitoring
- Patient care
- Housekeeping
- Clinical documentation and reporting
- Medical charting
- Compassionate client care
Certification
- Certified Nurse Assistance, 10022062
- Basic Life Support (CPR and AED)
Hobbies and Interests
- Volunteering at church
- Art
- Baking
- Reading
- Walking Trails
Languages
Spanish
Timeline
Owner/Operator
SHELLY'S HELPING HANDS CLEANING
03.2004 - Current
CNA Program - undefined
CAREGIVER TRAINING INSTITUTE
- Certified Nurse Assistance, 10022062
- Basic Life Support (CPR and AED)
Medical Assistance Program -
MT. HOOD COMMUNITY COLLEGE
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