Michelle Lopez
Miami Gardens,FL
Summary
Driven and Versatile with a strong history of thriving in diverse and fast-paced environments. Recognized for my adaptability, work ethic and integrity, I excel at building meaningful relationships and collaborating with teams to achieve shared goals. With a passion for continuous growth and a commitment to excellence, I'm eager to apply my skills and experience to make a positive contribution.
Overview
4
4
years of professional experience
Work History
Aesthetic Sales Coordinator + Front Desk/Administrative Assistant
Vellu Laser
Miami Lakes
02.2025 - Current
- Coordinated aesthetic sales and client consultations while supporting daily front desk and administrative operations.
- Managed client communication, scheduling, contracts and follow-up to ensure a seamless customer experience.
- Built strong client relationships through responsive service and effective communication, contributing to client retention and business growth.
- Worked independently in a fast-paced environment while handling day-to-day operational tasks and sales support.
Office Coordinator/Internship
Murias Dental Clinic
Hialeah, FL
08.2024 - 02.2025
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical/dental office policies.
- Assisted healthcare providers with administrative tasks such as treatment planning, enabling them to focus on quality patient care.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Delivered outstanding customer service to both new and returning patients, promptly addressing inquiries with professionalism and ensuring a positive experience for all.
Lead Sales Associate
Hand And Stone Spa
Miami Lakes, FL
07.2023 - 07.2024
- Maintained up-to-date knowledge of industry practices by attending workshops, conferences, and continuing education courses relevant to receptionist, administration, and marketing duties
- Collaborated with store management to develop promotions and marketing initiatives.
- Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
- Demonstrated effective communication skills when presenting sales pitches, addressing concerns, or negotiating deals with clients.
- Trained, coached, and mentored new sales associates for maximum performance.
HR Administrative Assistant
Landing Gear Technologies
Hialeah, FL
11.2022 - 05.2023
- Collaborated with HR team members on various projects, responsible for scheduling meetings and events among staff and behalf of the owner.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted in onboarding new employees, providing training materials and coordinating orientation schedules to ensure a smooth integration into the team.
Education
Associate of Arts -
Miami Dade College
Miami, FL05-2025
High School Diploma -
Hialeah Gardens Senior High School
Hialeah Gardens05-2023
Skills
- Bilingual
- Intrinsic Motivation
- Professional Demeanor
- Communication/Interpersonal
- Administration/Operations
- Teamwork and Collaboration
- Multitasking and Organization
- Sales and Marketing
- Proficient Computer Skills
- Excellent Phone Etiquette
Timeline
Aesthetic Sales Coordinator + Front Desk/Administrative Assistant
Vellu Laser
02.2025 - Current
Office Coordinator/Internship
Murias Dental Clinic
08.2024 - 02.2025
Lead Sales Associate
Hand And Stone Spa
07.2023 - 07.2024
HR Administrative Assistant
Landing Gear Technologies
11.2022 - 05.2023
High School Diploma -
Hialeah Gardens Senior High School
Associate of Arts -
Miami Dade College