Michelle Mannion
Lynn,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Verizon
Saugus, MA
12.2018 - 09.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
Radiologic Technologist
Salem Hospital
Salem, United States
01.2023 - 05.2023
- Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms
- Performed radiographic procedures and related techniques, producing quality images for timely interpretation
MRI Technologist Intern
Shields MRI
Lowell, United States
07.2021 - 09.2021
- Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations
- Immobilized patients to achieve optimal scans and prevent rescanning
- Enhanced patient comfort by answering questions, controlling noise
- Selected appropriate imaging techniques or coils to produce required images
- Explained MRI procedures to patients, representatives and family members
- Operated MRI scanners to provide diagnostic imaging
MRI Technologist Intern
Shields MRI
Newburyport, United States
01.2020 - 03.2020
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures
- Injected dyes intravenously to improve contrast on scans
- Immobilized patients to achieve optimal scans and prevent rescanning
- Selected appropriate imaging techniques or coils to produce required images
- Explained MRI procedures to patients, representatives and family members
- Operated MRI scanners to provide diagnostic imaging
Customer Service Representative
Verizon
Saugus, United States
03.1997 - 12.2018
- Demonstrated excellent communication skills in resolving product and consumer complaints
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor
Radiologic Technologist
Beverly Hospital
Beverly, United States
02.2017 - 04.2017
- Positioned patients and x-ray and implemented beam-restrictive devices and shielding techniques to minimize radiation exposure
- Operated mobile imaging equipment to capture medical information at patients' bedsides, operating and emergency rooms
Radiologic Technologist
Curahealth Hospital
Peabody, United States
07.2016 - 01.2017
- Positioned patients and x-ray and implemented beam-restrictive devices and shielding techniques to minimize radiation exposure
- Reviewed diagnostic image quality and filed diagnostic images in appropriate patient records
- Operated mobile imaging equipment to capture medical information at patients' bedsides
- Maintained highest levels of quality, safety and patient confidentiality by following hospital and regulatory guidelines when collecting patient information and conducting imaging procedures
- Captured and developed images following physicians' orders allowing proper diagnosis and treatment
Radiologic Technologist Intern
Brockton Hospital
Brockton, United States
05.2015 - 08.2015
- Reviewed physicians' orders to assess patients' medical imaging needs and operated radiologic equipment to capture diagnostic images for fluoroscopy, x-ray and orthopedic
- Positioned patients and x-ray and equipment and implemented beam-restrictive devices and shielding techniques to minimize radiation exposure
- Reviewed diagnostic image quality and filed diagnostic images in appropriate patient records
- Reset examination rooms between appointments by cleaning surfaces and restocking supplies
Education
MRI Certificate - MRI
Pulse Radiology
New York, NY08.2015
Associate of Science - Radiologic Technology
Bunker Hill Community College
Charlestown, MASkills
- Invoice Processing
- Microsoft Word
- Verbal Communication
- Critical Thinking
- Customer Service
- Customer Relations
- Reading Comprehension
Certification
- Certificate in Radiology from American Registry of Radiologic Technologists
- Basic Life Support Certification
- Licensed Radiologic Technologist
Timeline
Radiologic Technologist
Salem Hospital
01.2023 - 05.2023
MRI Technologist Intern
Shields MRI
07.2021 - 09.2021
MRI Technologist Intern
Shields MRI
01.2020 - 03.2020
Administrative Assistant
Verizon
12.2018 - 09.2024
Radiologic Technologist
Beverly Hospital
02.2017 - 04.2017
Radiologic Technologist
Curahealth Hospital
07.2016 - 01.2017
Radiologic Technologist Intern
Brockton Hospital
05.2015 - 08.2015
Customer Service Representative
Verizon
03.1997 - 12.2018
MRI Certificate - MRI
Pulse Radiology
Associate of Science - Radiologic Technology
Bunker Hill Community College
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