Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Generic

Michelle Martinez

CUSTOMER SERVICE
Davie,FL

Summary

Approached each day and unique challenges with enthusiasm, patience and humor. High-energy Recreational Leader adept at developing exciting calendar events to maximize budgetary resources while fulfilling community desires. Talented problem-solver with personable and open style. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Dedicated to promoting emotional, physical and intellectual advancement in early childhood. Adept at instilling discipline, focus and social skills. Offering [Number] years of experience in childcare field.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

AT&T Store
Plantation, Florida
09.2024 - Current
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Responded to customer requests for products, services, and company information.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Customer Service Representative

Vicky Bakery
Plantation, Florida
10.2023 - 06.2024
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Customer Service Representative

BITÁCORA, VENTA DE BOLSOS Y CARTERAS.
03.2022 - 06.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responded to customer requests for products, services, and company information.

Education

No Degree - English

William T. McFatter Technical College
Davie, FL
12.2023

High School Diploma -

Unidad Educativa Cristiana Prof. Armando Suarez M.
Zulia, VE
06.2021

Skills

  • Planning and Coordination
  • Teamwork and Collaboration
  • Excellent Communication
  • Organization and Time Management
  • Flexible and Adaptable
  • Teambuilding

Languages

Spanish
Native or Bilingual
English
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Customer Service Representative

AT&T Store
09.2024 - Current

Customer Service Representative

Vicky Bakery
10.2023 - 06.2024

Customer Service Representative

BITÁCORA, VENTA DE BOLSOS Y CARTERAS.
03.2022 - 06.2022

No Degree - English

William T. McFatter Technical College

High School Diploma -

Unidad Educativa Cristiana Prof. Armando Suarez M.
Michelle MartinezCUSTOMER SERVICE