Michelle Mateos

• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.

Increased product sales through strategic marketing.

Partnered with diverse brands to enhance project outcomes.

• Coordinated appointments for makeup applications.
• Managed boutique operations independently for over a year.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Identified needs of the customers
• Trained on multiple brands. (in ulta we work with many brands
• Contributed to creative process through original ideas and inspiration.