Summary
Overview
Work History
Education
Skills
References
Work Preference
Timeline
MICHELLE MCLAUGHLIN
Open To Work

MICHELLE MCLAUGHLIN

Pandora,OH

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

17
17
years of professional experience
2005
2005
years of post-secondary education

Work History

Server

Lulus Diner
Bluffton, Ohio
07.2022 - Current
  • Provided exceptional customer service in a fast-paced diner environment.
  • Took food and drink orders accurately from customers at tables.
  • Served meals promptly while ensuring customer satisfaction throughout the dining experience.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Assisted in training new servers.

Cashier

Chevron
Madison, AL
12.2017 - 06.2021
  • Processed customer transactions efficiently and accurately at a busy gas station.
  • Maintained cleanliness and organization of the cashier area and store displays.
  • Assisted customers with inquiries and provided information on products and services.

Housekeeper

Holiday Inn Hotel And Conference Centre
Decatur, Alabama
02.2009 - 05.2010
  • Cleaned guest rooms to maintain high standards of cleanliness and comfort.
  • Replenished supplies and amenities in guest accommodations daily.
  • Coordinated with front desk staff to address guest requests promptly.

Education

General Education Diploma GED, Decatur, Alabama

Skills

  • Customer service
  • Order accuracy
  • Cash handling
  • POS operation

References

References available upon request.

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

RemoteOn-Site

Salary Range

$15/hr - $1000/hr

Timeline

Server - Lulus Diner
07.2022 - Current
Cashier - Chevron
12.2017 - 06.2021
Housekeeper - Holiday Inn Hotel And Conference Centre
02.2009 - 05.2010
General Education Diploma GED - ,
MICHELLE MCLAUGHLIN