Michelle Mecum
Kenosha,WI
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
21
21
years of professional experience
Work History
Assistant Manager
ALDI
01.2013 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Manager
Paddy O's Pub
02.2004 - Current
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Education
High School Diploma -
Mary D. Bradford High
Kenosha, WI06-2000
Skills
- Inventory management
- Cash handling
- Staff supervision
- Customer service
- Visual merchandising
- Employee training
- Sales techniques
Timeline
Assistant Manager
ALDI
01.2013 - Current
Assistant Manager
Paddy O's Pub
02.2004 - Current
High School Diploma -
Mary D. Bradford High
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