Michelle Meddock
Holton,KS
Summary
Dynamic sales professional with a proven track record at Doug Richert Chevrolet, excelling in customer relationship building and networking. Achieved significant sales growth by effectively addressing client needs and fostering loyalty. Skilled in customer service and financial management, with a strong focus on enhancing operational efficiency and client satisfaction.
Overview
15
15
years of professional experience
Work History
Salesperson
Doug Richert Chevrolet
Holton, KS
12.2024 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Expanded customer base through targeted prospecting and networking efforts.
Owner/Partner
Brutus Transport
Holton, KS
09.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Owner
J M Sewing Center
Holton, KS
01.2014 - 04.2024
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Office Manager
Metro Metals, LLC
Woodland, CA
04.2010 - 08.2013
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Education
Business Associates Degree - Business
Yuba College
Woodland, CAHigh School Diploma - General Studies
Kelseyville High School
Kelseyville, CA06.1994
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Networking
- Sales process
Timeline
Salesperson
Doug Richert Chevrolet
12.2024 - Current
Owner/Partner
Brutus Transport
09.2022 - Current
Owner
J M Sewing Center
01.2014 - 04.2024
Office Manager
Metro Metals, LLC
04.2010 - 08.2013
Business Associates Degree - Business
Yuba College
High School Diploma - General Studies
Kelseyville High School