Michelle Mendoza
Stockton,CA
Summary
Healthcare and office professional with over 10 years of hands-on experience. In every coordination, office management, and family services, I know the operations running smoothly, supporting staff efforts always. I am a compassionate and reliable team member, and I am always looking to bring that experience to a role that values reliability and heart.
Overview
17
17
years of professional experience
Work History
Admission Assistance
Stockton nursing and rehab
Stockton, California
04.2026 - 09.2026
- Coordinated pre-admission screening and approval process to ensure timely and accurate resident admissions
- Informed nursing services about new admissions to ensure proper care coordination.
- Provided residents and guardians with admissions information packets to facilitate informed decision-making
- Executed clerical tasks to streamline daily operations and enhance service delivery
- Maintain a current resident census
- Responded to requests for medical records information from insurance companies, Medicare, Medicaid, and healthcare providers according to HIPAA privacy and security requirements.
Home Caregiver
Healthcare & Office Management
Stockton, CA
12.2023 - 04.2026
- Provided daily personal care, meals, transportation, and hygiene support to ensure well-being of family members.
- Organized household items and maintained inventory of supplies.
- Perform daily routines for children that involve learning and activities.
Office Manager
Healthcare & Office Management
Stockton, CA
09.2021 - 11.2023
- Managed payroll, invoicing, and expense tracking to ensure financial accuracy and timely processing.
- Coordinated day-to-day office operations and provided support to team as required.
- Maintained daily office operations to ensure efficiency.
Family Care Leave Coordinator
Healthcare & Office Management
Stockton, CA
11.2020 - 09.2021
- Coordinated household finances, scheduling, and logistics to ensure stability during pandemic.
- Monitored and updated knowledge of evolving health guidelines, and handled challenges as they came.
- Visited facilities to coordinate patient discharges and facilitate transitions to home care.
Home Care Consultant
Healthcare & Office Management
Stockton, CA
07.2019 - 12.2019
- Maintained accurate patient records and ensured timely information delivery to appropriate staff.
- Built genuine relationships with clients and their families, earning consistent trust and satisfaction.
- Scheduled, supervised, and coordinated staff to ensure operational efficiency.
- Managed staffing coverage gaps by training up to 40 staff, and coordinating orientations.
- Facilitated hiring and onboarding of new caregivers, streamlining recruitment through orientation.
- Kept patient records accurate and made sure the right information reached the right staff.
Care Coordinator & Lead Supervisor
Visiting Angels
Stockton, CA
01.2010 - 04.2017
- Ensured accuracy of patient records and facilitated timely information sharing among staff.
- Scheduled, supervised, and coordinated staff, and kept things on track.
- Scheduled, supervised, and coordinated staff to maintain operational efficiency.
- Helped hire and onboard new caregivers, from recruitment through orientation.
- Facilitated hiring and onboarding of new caregivers, streamlining recruitment and orientation processes.
- Presented services to potential clients and referral sources in a clear, approachable way.
Education
Dental Assistant Certificate -
Andon College
Stockton, CAGED -
San Joaquin Delta College
Stockton, CASkills
- Patient admissions
- Healthcare Software
- Records Management
- Staff Scheduling
- Staff Coordination
- Administrative Support
- Billing Management
- Microsoft Office
- Microsoft Excel
- Patient Coordination
Timeline
Admission Assistance
Stockton nursing and rehab
04.2026 - 09.2026
Home Caregiver
Healthcare & Office Management
12.2023 - 04.2026
Office Manager
Healthcare & Office Management
09.2021 - 11.2023
Family Care Leave Coordinator
Healthcare & Office Management
11.2020 - 09.2021
Home Care Consultant
Healthcare & Office Management
07.2019 - 12.2019
Care Coordinator & Lead Supervisor
Visiting Angels
01.2010 - 04.2017
Dental Assistant Certificate -
Andon College
GED -
San Joaquin Delta College