Michelle Monaghan
Philadelphia,Pennsylvania
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
20
20
years of professional experience
Work History
District Manager
Old Navy, Gap
03.2016 - Current
- Built positive and productive relationships with store, field leadership and headquarters.
- Supervise 12 locations to enforce high-quality standards of operation.
- Meets deadlines by proactively managing individual and team tasks and streamlining processes.
- Improved operational standards, personnel moves, and merchandising strategies.
- Identified, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Coordinates with business partners to actualize strategies for improving performance and productivity.
District Sales Manager
Zales The Diamond Store
09.2013 - 03.2016
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
District Manager
Aeropostale
03.2009 - 09.2013
- Built positive and productive relationships with store and field leadership.
- Supervised 13 locations to enforce high-quality standards of operation.
- Supervised a DMIT responsible for 10 locations in West Virginia providing development remotely and in store visits through her promotion.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
District Manager
Old Navy
09.2004 - 04.2009
- Built positive and productive relationships with store and field leadership.
- Supervised 12 locations to enforce high-quality standards of operation in a $90 million market.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
District Manager
The Children's Place
04.2007 - 03.2009
- Built positive and productive relationships with store and field leadership.
- Supervised 12 locations to enforce high-quality standards of operation. Improved shrink performance in entire market through partnership and operational controls.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
Education
Business
Camden County College
Blackwood, NJSkills
- Business Planning
- Staff Management
- Customer Service
- Strategic Planning
- Financial Forecasting
- Building Extraordinary Talent
- Inventory Management
- P&L Responsibility
Timeline
District Manager
Old Navy, Gap
03.2016 - Current
District Sales Manager
Zales The Diamond Store
09.2013 - 03.2016
District Manager
Aeropostale
03.2009 - 09.2013
District Manager
The Children's Place
04.2007 - 03.2009
District Manager
Old Navy
09.2004 - 04.2009
Business
Camden County College