Summary
Overview
Work History
Education
Skills
Timeline
Additional Information
Generic

Michelle Monteleone

Staten Island,NY

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

7
7
years of professional experience

Work History

Hostess

Whiskey Hideaway
01.2024 - 07.2024
  • Welcomed and seated guests, ensuring a positive first impression of the establishment.
  • Managed reservations and walk-ins to optimize seating efficiency during peak hours.
  • Coordinated with kitchen and waitstaff to facilitate smooth service flow and guest satisfaction.
  • Trained new host staff on customer service protocols and operational procedures.

Hostess

Hook & Reel
01.2023 - 12.2023
  • Handled guest inquiries and complaints, resolving issues promptly to enhance experience.
  • Monitored dining area for cleanliness, ensuring compliance with health and safety standards.
  • Assisted in developing strategies to improve table turnover rates without compromising service quality.

Amazon Delivery Driver

Papaya
07.2020 - 02.2022
  • Delivered packages efficiently to designated locations, ensuring timely service and customer satisfaction.
  • Operated delivery vehicle safely, adhering to traffic regulations and company policies.
  • Managed route planning using GPS systems to optimize delivery times and reduce fuel consumption.
  • Coordinated with warehouse staff to verify package accuracy before dispatching deliveries.

Patient Care Assistant

Family Based
01.2018 - 03.2021
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs and reported changes to medical staff for timely intervention.
  • Educated patients and families on care plans, fostering understanding and compliance.
  • Coordinated patient schedules for appointments and therapy sessions, optimizing workflow.

Education

High school diploma or GED - GED

St Marks
Staten Island, NY
01-2009

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Interactive communication skills
  • Detail-oriented
  • Time management
  • Problem-solving
  • Hospitality service expertise
  • Cooperative sales
  • Sales closing
  • Flexible schedule
  • Loading and unloading

Timeline

Hostess

Whiskey Hideaway
01.2024 - 07.2024

Hostess

Hook & Reel
01.2023 - 12.2023

Amazon Delivery Driver

Papaya
07.2020 - 02.2022

Patient Care Assistant

Family Based
01.2018 - 03.2021

High school diploma or GED - GED

St Marks

Additional Information

  • Skills
  • High self motivation
  • Fast learner and flexible
  • Dependable
  • Scheduling
  • Cashier training
  • Sales Associate, Administrative Assistant/Reception and Housekeeping experience 2+ years.

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