Michelle Morales
New Braunfels,TX
Summary
Efficient and detail-oriented administrative professional with 11 years of experience in customer service and office management. Proven ability to enhance organizational efficiency through strong communication and leadership skills. Adept at utilizing Microsoft Office to streamline administrative tasks and improve customer interactions. Committed to delivering exceptional support and fostering positive relationships in fast-paced environments.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Comfort Inn & Suites
San Marcos, Texas
06.2024 - 08.2025
- Greeted visitors warmly and directed them to appropriate personnel.
- Managed multi-line phone system and routed calls efficiently.
- Scheduled appointments and maintained calendar for office staff.
Caregiver
Self Employed Contractor
New Braunfels, US
12.2000 - 06.2018
- I got married and then eventually became disabled while caring for my elderly client
- After his passing and a lot of soul searching I am now living my best life and I am very motivated and eager to get back into the workforce!
Human Resource Assistant/Receptionist
Sysco
Kirby, US
04.2005 - 05.2005
- I was a temp doing data entry work and when the job ended I was offered a permanent position in the HR dept assisting with filing and updating employee files.
- I also relieved the receptionist during her lunch hour
Inbound sales and configuration associate
Dell Computers
New Braunfels, US
05.1999 - 01.2000
- Answered calls and configured computers according to the needs of the customer
- Worked on a trial team offering add on services or hardware the company was offering to see the projective sells potential before the entire company officially offered it as an add on
- Won first place for the most sells on trial team
- Once it went company wide all and all sales reps were offering it, the company had a contest for the most sales for all teams in the entire company consisting of two locations in two states and I won 1st place for the most sales again!!
Front Desk Receptionist
Barkel
New Braunfels, US
01.1999 - 03.1999
- Answered phones and transferred as needed
- Greeted applicants or employees and addressed they're needs accordingly
- Distributed checks to employees
- Filing
Data Entry Clerk
Checks in the mail
New Braunfels, US
04.1996 - 05.1998
- Worked on a team processing orders for Mary Kay Associates for new checks entering the data to be printed on their checks in a specific way while maintaining speed and accuracy for 8 hours mon-Friday
Business and Office Technology
Gary Job Corps
San Marcos, US
05.1996 - 12.1996
- Created professional business correspondence including memos, letters, and email communications on behalf of supervisors or managers
Education
GED -
New Braunfels High School
New Braunfels, TXSkills
- Communication skills
- Leadership
- Customer service
- Organizational skills
- Working with people with developmental disabilities
- Meal preparation
- Microsoft Word
- Caregiving
- Care plans
- Administrative experience
- Microsoft Office
Certification
- Business and Office Technology receptionist, 12/96, Present, I graduated early and acquired many additional skills from work experience which I was able to utilize and excel to the position of administrative assistant to the VP of Marketing of PrimeCo.
- CPR Certification
- Driver's License
Languages
- English, Intermediate
- Spanish, Intermediate
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Front Desk Receptionist
Comfort Inn & Suites
06.2024 - 08.2025
Human Resource Assistant/Receptionist
Sysco
04.2005 - 05.2005
Caregiver
Self Employed Contractor
12.2000 - 06.2018
Inbound sales and configuration associate
Dell Computers
05.1999 - 01.2000
Front Desk Receptionist
Barkel
01.1999 - 03.1999
Business and Office Technology
Gary Job Corps
05.1996 - 12.1996
Data Entry Clerk
Checks in the mail
04.1996 - 05.1998
GED -
New Braunfels High School