Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

MICHELLE MORAN

Phoenix,AZ

Summary

Goes above and beyond required duties. Gets along and works extremely well with others. Has a calm and peaceful demeanor. Has a genuine caring and understanding of people. Works well under pressure and is able to multitask. Excellent work ethic and highly dependable.

Overview

33
33
years of professional experience

Work History

Guest Educator

Lululemon Athletica
Mesa, Arizona
10.2023 - Current
  • Consistently utilizes hospitality skills to provide a personalized guest experience.
  • Demonstrates strong problem-solving skills by proactively identifying and resolving customer concerns.
  • Dependable teammate. Consistently shows up on time and covers shifts for co-workers in need, etc.
  • Routinely praised for flexibility in scheduling, shift duties, and adaptability to a changing work environment.

Reservationist

Vacation Rentals of the Desert
01.2016 - Current
  • Managed and procured reservations for a high-volume, fast-paced, and sometimes high-stress office.
  • Assisted guests with questions, special requests, and issues while ensuring a positive experience through great customer service.
  • Collected funds and kept excellent records using a specific software program.
  • Performed other duties, such as showing, opening, and closing properties.
  • Coordinated third-party services for repairs and attending to guests' needs.
  • Still continues to work part-time on an as-needed basis.

Online Reseller

Self Employed
01.1999 - Current
  • Manages buying and selling of goods online via multiple third-party venues.
  • Organizes and photographs inventory for sale.
  • Writes templates for attractive, and clear listings.
  • Answers inquiries and develops good, repeat customer relations.
  • Maintains accurate records related to sales.
  • Prepares outgoing shipments.
  • Accepts and processes returns.

Purchasing Agent

Prime Time International
01.1992 - 01.1997
  • Purchased boxes and goods for a high-volume, very fast-paced produce company.
  • Assessed and met with suppliers, and analyzed offers.
  • Managed relationships with key suppliers to maintain quality of goods and timely deliveries.
  • Reviewed supplies and monitored inventory levels.
  • Submitted reports and kept updated records.
  • Managed issues and problems in a timely manner.

Education

Manicuring License - Manicurist

Riverside Community College
Riverside, CA
06-1988

Criminal Justice Classes -

College of the Desert
Palm Desert, CA

Skills

  • Customer Service Oriented
  • Accurate and Detailed
  • Calm Under Pressure
  • Critical Thinker
  • Flexible and Dependable
  • Product Knowledge
  • Dispute Resolution
  • Problem Resolution
  • Clear Communication
  • Organized Mindset
  • Reporting and Correspondence
  • Relationship Building

Affiliations

  • Gym activities including kickboxing classes
  • Spending time with family
  • Traveling
  • Coffee Shop and food venturer
  • Reading

Timeline

Guest Educator

Lululemon Athletica
10.2023 - Current

Reservationist

Vacation Rentals of the Desert
01.2016 - Current

Online Reseller

Self Employed
01.1999 - Current

Purchasing Agent

Prime Time International
01.1992 - 01.1997

Manicuring License - Manicurist

Riverside Community College

Criminal Justice Classes -

College of the Desert

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MICHELLE MORAN