Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Michelle Mory

Wellington,FL

Summary

Successful Pharmacy Technician bringing 4 years of experience in filling prescriptions with accuracy, building relationships with customers and promoting team work within pharmacy settings. Knowledgeable about regulatory guidelines and polices. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walgreens
06.2019 - Current
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions
  • Prepared medications for dispensing by counting ,pouring, labeling and verifying doses
  • Performed data entry for patient profiles, billing information and prescriptions orders into the pharmacy software system
  • Provided customer services to patients by answering questions about medications and health-related topics
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments
  • Verified accuracy of medication labels before they were dispensed to costumers
  • Ensured compliance with federal state, local laws and company polices related to pharmacy operations
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.

Shift Lead

10.2018 - 06.2019
  • Assisted in the training of new employees
  • Monitored employee performance and provided feedback on areas for improvement
  • Maintained store appearance by cleaning, stocking shelves , and ensuring merchandise was properly displayed
  • Ensured that all safety protocols were followed at all times
  • Provided guidance and support to other team members as needed
  • Responded to customer inquiries and complaints in a professional manner
  • Completed opening and closing duties to facilitate business operations
  • Delegated tasks to employees and monitored activities and task completion
  • Improved daily operational plans, developed productions schedules and optimized task flow.

Education

Nursing

Keiser University
West Palm Beach, FL
02.2023

High School Diploma -

Salesinas
Cuenca - Ecuador
06.2016

Skills

  • Medication Dispensing
  • Supply Restocking
  • Drug inventory Management
  • Insurance Billing
  • Billing Support
  • Prescription Filling
  • Insurance Verification
  • Proper Labeling Procedures
  • Resolving Customer Issues
  • Problem- Solving Skills
  • Patient Testing
  • Critical Thinking

Certification

PTCB Certificate

Languages

Spanish
Native or Bilingual

Timeline

Pharmacy Technician

Walgreens
06.2019 - Current

Shift Lead

10.2018 - 06.2019

Nursing

Keiser University

High School Diploma -

Salesinas

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Michelle Mory