Michelle Nilsson
Bloomington,IL
Summary
Dynamic Shift Lead at Walgreens with a strong focus on customer service and team motivation. Proven ability to enhance store operations through effective inventory management and engaging problem-solving. Skilled in staff supervision and training, fostering a collaborative environment that drives success. Committed to delivering exceptional guest experiences.
Overview
9
9
years of professional experience
Work History
Shift Lead
Walgreens
12.2021 - 08.2024
I opened and closed the store. I was also was in charge of unloading trucks and doing displays.I also did inventory and engaged with the public with problem solving.
Mail Clerk
COUNTRY Financial/stl
02.2021 - 08.2021
I ran the mail sorter and did paperwork.
Cashier
Walgreens
09.2015 - 07.2020
I rang up items on a register also unloaded trucks and help put away.
Education
Medical Technology
Heartland Community College
Normal, ILSkills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Staff supervision
- Knowledge sharing
- Shift leadership
Timeline
Shift Lead
Walgreens
12.2021 - 08.2024
Mail Clerk
COUNTRY Financial/stl
02.2021 - 08.2021
Cashier
Walgreens
09.2015 - 07.2020
Medical Technology
Heartland Community College
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