Michelle Orellana
Riverview,FL
Summary
Highly motivated employee with a strong work ethic, adaptability, and exceptional interpersonal skills. Proficient in working independently and quickly mastering new skills. Committed to meeting company needs through consistent and organized practices, with an ability to work effectively under pressure and enhance organizational branding.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress Supervisor
Tiki docks
Riverview, Florida
05.2023 - Current
- Assessed workforce efficiency, recognized improvement areas, and delivered constructive feedback.
- Offered mentorship to new employees on various company initiatives
- Executed comprehensive opening and closing duties daily
Barista Manager
local mini donut
Tampa, Florida
08.2019 - 07.2022
- Oversaw inventory control to maintain optimal supply levels
- Created innovative strategies for boosting sales and customer loyalty through special events
- Supervised employees to ensure procedural compliance
- Maintained adherence to food safety standards
Education
Associate of Arts - Health Sciences
Hillsborough Community College
Tampa, FLSkills
- Policies Development
- Inventory Management
- Complex Problem-Solving
- Customer Relationship Management (CRM)
- Maintaining confidentiality
- Service Excellence
Certification
- Medical assistant certification
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional
References
References available upon request.
Timeline
Waitress Supervisor
Tiki docks
05.2023 - Current
Barista Manager
local mini donut
08.2019 - 07.2022
- Medical assistant certification
Associate of Arts - Health Sciences
Hillsborough Community College
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