Michelle Peebles
Southaven,MS
Summary
Dedicated professional with a strong background in customer service and front desk operations. Known for exceptional organizational skills and attention to detail, ensuring efficient management of administrative tasks and client interactions.
Overview
17
17
years of professional experience
Work History
Delivery Driver
Uber Eats
Southaven, Mississippi
05.2026 - Current
- Delivered orders efficiently to customers in designated locations.
- Navigated routes using GPS and mapping applications for timely deliveries.
- Communicated with customers regarding order status and delivery updates.
- Coordinated with restaurant staff for accurate order pickups and special requests.
- Provided excellent customer service to enhance user experience during deliveries.
Front Desk Receptionist
Grace Animal Hospital
Memphis, Tennessee
09.2024 - 05.2026
- Welcomed clients and pets upon arrival, ensuring a positive first impression at the animal hospital.
- Managed patient records using electronic health record systems.
- Processed payments and handled cash transactions accurately.
- Supported veterinary staff through effective communication with clients and organized paperwork.
- Answered incoming calls, redirected callers to the appropriate personnel, and took messages.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Managed appointment scheduling for veterinary services and consultations.
Front Desk Receptionist
Eastgate Animal Clinic
Memphis, Tennessee
07.2023 - 09.2024
- Answered phone calls and scheduled veterinary appointments, ensuring efficient management of client flow.
- Managed patient records using electronic health record systems.
- Greeted clients and pets upon arrival, creating a welcoming atmosphere for visitors.
- Maintained cleanliness and organization of the front desk area.
- Entered customer information accurately into electronic health record systems.
- Processed payments and handled cash transactions, ensuring accuracy and security in financial transactions.
- Managed appointment scheduling for veterinary services and consultations.
Front Desk Receptionist
Walnut Grove Animal Clinic
Memphis, Tennessee
10.2022 - 07.2023
- Greeted clients and their pets upon arrival at the animal clinic.
- Processed payments and managed client accounts to ensure accurate billing and financial tracking.
- Answered incoming calls, took messages, and efficiently directed inquiries to appropriate departments or personnel.
- Performed data entry tasks into various computer systems to maintain up-to-date client records and facilitate smooth operations.
- Managed appointment scheduling for veterinary services and consultations.
Assistant Store Manager
Wild Nutrition
Memphis, Tennessee
10.2019 - 10.2022
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Implemented visual merchandising strategies to enhance product displays.
- Assisted in inventory management and restocked products.
- Implemented campaigns and promotions to help with developing goods and services.
- Maintained a safe working environment by enforcing safety regulations.
Merchandiser
Driveline Retail Merchandising
Memphis, Tennessee
03.2017 - 10.2019
- Organized product displays to enhance visual appeal and drive customer engagement.
- Collaborated with store managers to ensure compliance with merchandising standards.
- Communicated and coordinated planogram execution with store management.
Assistant Store Manager
Magnolia Quickstop
Southaven, Mississippi
08.2009 - 03.2017
- Coordinated with vendors to secure product availability at competitive prices.
- Cash handling and credit card processing
- Daily deposits
- Formed and sustained strategic relationships with clients.
Education
High School Diploma -
Collierville High School
Collierville, TN05-1989
Some College (No Degree) -
Southern New Hampshire University
Hooksett, NH05-2026
Skills
- Front desk operations
- Customer service
- Scheduling appointments
- Administrative skills
- Data entry
- Filing and sorting
- Time management
- Communication skills
- Payment processing
- Order delivery
- Route planning
- GPS navigation
- Organizational skills
- Attention to detail
Timeline
Delivery Driver
Uber Eats
05.2026 - Current
Front Desk Receptionist
Grace Animal Hospital
09.2024 - 05.2026
Front Desk Receptionist
Eastgate Animal Clinic
07.2023 - 09.2024
Front Desk Receptionist
Walnut Grove Animal Clinic
10.2022 - 07.2023
Assistant Store Manager
Wild Nutrition
10.2019 - 10.2022
Merchandiser
Driveline Retail Merchandising
03.2017 - 10.2019
Assistant Store Manager
Magnolia Quickstop
08.2009 - 03.2017
High School Diploma -
Collierville High School
Some College (No Degree) -
Southern New Hampshire University