Summary
Overview
Work History
Education
Skills
Co- Curricular Involvement
Work Availability
Timeline
BusinessAnalyst
Tyeisha Johnson

Tyeisha Johnson

Charlotte,United States

Summary

Hardworking employee enthusiastic about learning all fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

9
9
years of professional experience

Work History

Delivery Driver

DoorDash
12.2022 - 07.2023
  • Maintain a clean and working vehicle to provide a pleasant experience for customers.
  • Use the Uber Eats app to receive orders, navigate to pick-up and delivery locations, and communicate with customers.
  • Pickup from local restaurants and deliver to each customer in a timely manner.
  • Provide excellent customer service by communicating with the customer and following the customer’s instructions.
  • Secured food to prevent loss and maintain freshness during transport.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Delivery Driver

Uber Eats
11.2021 - 07.2023
  • Maintain a clean and working vehicle to provide a pleasant experience for customers.
  • Use the Uber Eats app to receive orders, navigate to pick-up and delivery locations, and communicate with customers.
  • Pickup from local restaurants and deliver to each customer in a timely manner.
  • Provide excellent customer service by communicating with the customer and following the customer’s instructions.
  • Secured food to prevent loss and maintain freshness during transport.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Delivery Driver

Jimmy John's Gourmet Sandwiches
07.2022 - 12.2022
  • Take telephone orders and completes delivery
    tickets in a courteous and timely manner.
  • Accept cash payments and tips from customer for orders.
  • Work with management at the end of the shift to
    reconcile cash from delivery sales.
  • Work as an in-shopper when there are no deliveries and make fast, accurate and consistent sandwiches.
  • Maintain cleanliness and sanitation of the restaurant including all tables, floors, windows, beverage station and restrooms.
  • Greet customers, take orders, operate cash register, and collect payments from customers.

Registration Clerk

Georgetown Community Hospital
02.2019 - 02.2021
  • Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with accuracy.
  • Distribute and explain forms, documents, and educational handouts to patients or family members, and also get signatures from the patient or power of attorney.
  • Work with Doctors and Nurses to exchange necessary information for a patient’s admission into the hospital and call the departments to find a placement for the patient.
  • Verify insurance benefits and obtain precertification/authorization as necessary.
  • Determine and accept required payments, including co-pays and deductibles, or help with payment plan.
  • Answer all phone calls from the hospital and transfer them to the correct department.

Customer Service Representative

Speedway Gas Station
12.2017 - 01.2019
  • Meeting and exceeding customer expectations on every visit.
  • Maintain a clean, safe environment to ensure the store is presentable.
  • Food and beverage preparation for all customers daily.
  • Ensuring proper preparation, presentation, and freshness of all food service products.
  • Cash handling, fuel transactions, and consistently promoting the Speedy Rewards loyalty program, where food sales generate lots of extra bonus points for our customers.
  • Unboxing and stocking each truck delivery and making sure all products are in the correct location.

Internship Student

Baptist Health Cardiac Rehab
08.2018 - 12.2018
  • Learned about safety that relates to a target heart rate prescription, education, perceived exertion rating, risk stratification, telemetry, oxygen sat and blood pressure monitoring.
  • Observed, learned, and contributed in exercise sessions provided to the patient.
  • Provide education for the patient that has experienced a cardiovascular event.
  • Trained to be proficient in skills such as blood pressure readings, placement of EKG monitors, 6 minute walks, education to patients regarding exercise safety and use.
  • Learned telemetry system, reading/measuring EKG strips and documentation.
  • Learned procedures for cleaning and calibration of exercise equipment.

Customer Service Representative

Fivestar Gastion
06.2014 - 11.2017
  • Greet Customers as they walk in and thank them for their business before they leave.
  • Promote Sales to Customers; inform them of our great deals.
  • Learn how to use cash register, lottery machine, money order machine.
  • Unload and stock products to ensure availability to customers.
  • Learn food safety and make food daily for customers.

Education

Bachelor of Science - Exercise Science

Eastern Kentucky University
Richmond, KY
12.2018

High School Diploma -

Bardstown High School
Bardstown, KY
06.2014

Skills

  • Customer service
  • Data analysis
  • Collection specialist
  • Computer skills
  • Product and Service Sales
  • Verbal and Written Communication
  • Insurance verification specialist
  • Cash Register Operations
  • Front Desk Operations

Co- Curricular Involvement

Zeta Phi Beta Sorority, Inc. April 2016-Present

National Society of Collegiate Scholars September 2015-December 2018

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Delivery Driver

DoorDash
12.2022 - 07.2023

Delivery Driver

Jimmy John's Gourmet Sandwiches
07.2022 - 12.2022

Delivery Driver

Uber Eats
11.2021 - 07.2023

Registration Clerk

Georgetown Community Hospital
02.2019 - 02.2021

Internship Student

Baptist Health Cardiac Rehab
08.2018 - 12.2018

Customer Service Representative

Speedway Gas Station
12.2017 - 01.2019

Customer Service Representative

Fivestar Gastion
06.2014 - 11.2017

Bachelor of Science - Exercise Science

Eastern Kentucky University

High School Diploma -

Bardstown High School

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Tyeisha Johnson