Open To Work
Michelle Pendleton
Bellevue,OH
Work Preference
Summary
Detail-oriented Medical Receptionist with over 4 years of experience in healthcare settings. Proven ability to coordinate communication between medical staff and patients while managing appointment schedules and billing inquiries. Committed to enhancing patient satisfaction and operational efficiency.
Overview
25
25
years of professional experience
Work History
Medical Receptionist
NOMS Advanced Health Therapy
Fremont, OH
09.2023 - 07.2026
- Greeted patients warmly upon arrival at the therapy center.
- Verified patient information and ensured accurate documentation.
- Handled insurance verification and processed patient billing inquiries.
- Organized patient appointments at the therapy center.
- Facilitated communication between medical staff and patients to ensure clarity and understanding.
Medical Receptionist
NOMS Advanced Health Therapy
Sandusky, Ohio
03.2019 - 02.2022
- Managed patient appointment scheduling to optimize therapist availability and enhance patient experience.
- Scheduled appointments and managed patient calendars efficiently.
- Coordinated communication between medical staff and patients to ensure timely information exchange and effective care.
- Handled insurance verification and processed patient billing inquiries to streamline financial transactions and support patient needs.
- Verified patient information and ensured accurate documentation.
- Greeted patients warmly upon arrival at the therapy center.
Medical Coder
McKesson
Fresno, California
09.2001 - 03.2010
- Utilized coding software to assign appropriate codes for diagnoses and procedures.
- Reviewed medical records for accurate coding and compliance with regulations.
- Conducted audits to ensure coding accuracy and adherence to standards.
- Maintained updated knowledge of coding guidelines and insurance policies.
- Collaborated with healthcare professionals to clarify documentation and coding issues.
Education
Some College (No Degree) - Medical Assisting And Billing Certification
San Juaqine Valley College
Fresno, CASkills
- Appointment scheduling
- Patient intake procedures
- Patient documentation
- Insurance verification
- Electronic health records
- Medical coding
- Customer service
Timeline
Medical Receptionist
NOMS Advanced Health Therapy
09.2023 - 07.2026
Medical Receptionist
NOMS Advanced Health Therapy
03.2019 - 02.2022
Medical Coder
McKesson
09.2001 - 03.2010
Some College (No Degree) - Medical Assisting And Billing Certification
San Juaqine Valley College