Michelle Pilacik
Port Orange,FL
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Surgical Scheduler
The Orthopedic Clinic
Daytona Beach, FL
04.2017 - 04.2023
- Worked with hospitals and ambulatory facilities to book procedures on behalf of multiple Orthopedic surgeons (general Ortho and neck/spine specialist)
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Scheduled pretesting and medical clearance appointments for patients based on physician orders.
- Transmitted medical records/orders and other correspondence by mail, e-mail, or fax.
- Collaborated and established strong working relationships with physicians, supervisors and colleagues.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Communicated with patients with compassion while keeping medical information private.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Photographer
Lifetouch Church Directories And Portraits
Daytona Beach, FLORIDA
10.2015 - 04.2017
- Set up camera/studio equipment, lights, backdrops and props for shoots and events. Maintained and transported various studio equipment.
- Took pictures of individuals, families, animals and small groups in studio or on location.
- Selected and adjusted subjects, equipment and lighting to achieve desired effects.
- Explained price and package details to customers.
Shift Supervisor
CVS Pharmacy / Eckerd Drugs
Port Orange, Florida
09.1996 - 09.2015
- Completed opening and closing duties to facilitate business operations. Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Assisted upper management with daily operations to meet standards of service and quality.
- Supervised and led employees to maintain productivity and customer service levels.
- Educated customers about offerings, promotions and pricing to boost sales.
- Supervised/led a team of 8-10 employees twice a year to update/remerchandise the entire cosmetic department within days in several stores in our district.
- Job titles held while employed - Photo lab tech; Photo lab manager; District (Photo/Beauty) Category Specialist and Shift Supervisor.
Education
Associate of Arts - Elementary Education
Daytona State College
Daytona Beach, FL06.1997
High School Diploma -
New Smyrna Beach High School
New Smyrna Beach, FL06.1995
Skills
- Active listening
- Customer/Patient-oriented
- Calm under pressure
- Friendly, positive attitude
Timeline
Surgical Scheduler
The Orthopedic Clinic
04.2017 - 04.2023
Photographer
Lifetouch Church Directories And Portraits
10.2015 - 04.2017
Shift Supervisor
CVS Pharmacy / Eckerd Drugs
09.1996 - 09.2015
Associate of Arts - Elementary Education
Daytona State College
High School Diploma -
New Smyrna Beach High School
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