MICHELLE PULIDO
Forest Hills,NY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Dedicated, productive and hardworking young woman who is always open and ready to learn new things.
Overview
5
5
years of professional experience
Work History
Sales Associate
American Eagle Outfitters, Inc
06.2021 - Current
- Followed up with customers after sales, keeping retention levels high and capitalizing on cross-selling opportunities
- Promoted benefits of store credit cards or customer loyalty programs to encourage repeat business
- Trained and developed new hires in product knowledge, customer service and selling techniques
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives
- Used POS system to process sales, returns, online orders and gift card activations.
Cashier
Aldo Shoes
01.2020 - 03.2020
- Helped customers complete purchases and locate items.
- Processed merchandise returns and exchanges.
- Recommended, select and help locate and obtained merchandise based on customer needs and desires
- Computed sales prices, total purchases and received and processed cash and credit payment.
Babysitter
The Calvario Family
10.2018 - 12.2018
- Assisted children with homework and school-related projects and assignments
- Entertained and engaged with children using games, crafts and other activities.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Education
High School Diploma -
Civic Leadership Academy
Bachelor Of Arts (B.A - Psychology Candidate
Queens College
06.2023
Skills
- Bilingual
- Customer Service
- Time Management
- Teambuilding
- Good Communication
- POS System Operations
- Cash Handling Accuracy
Timeline
Sales Associate
American Eagle Outfitters, Inc
06.2021 - Current
Cashier
Aldo Shoes
01.2020 - 03.2020
Babysitter
The Calvario Family
10.2018 - 12.2018
High School Diploma -
Civic Leadership Academy
Bachelor Of Arts (B.A - Psychology Candidate
Queens College
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