Michelle Ramirez
Chicago,IL
Summary
Empathetic CNA student with hands on clinical experience providing personal care and supporting patient daily activities. Developed skills in patient safety, communication, and comfort care through clinical rotations in healthcare settings. Eager to apply compassionate caregiving and teamwork skills to enhance patient experiences.
Overview
3
3
years of professional experience
Work History
Cashier
Lou Malnatis Pizzeria
Chicago, IL
09.2023 - Current
- Handled cash, credit, and gift card transactions accurately.
- Provided exceptional customer service to enhance guest satisfaction.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
CNA Student
Warren Barr South Loop
Chicago, IL
02.2026 - 03.2026
- Maintained cleanliness and organization of patient areas, ensuring safety standards were met.
- Assisted patients with daily activities, promoting independence and comfort.
- Improved patient comfort by providing compassionate and empathetic care.
- Delivered high-quality personal care services within the scope of practice as a CNA student, ensuring patient satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
High School Diploma -
Basic Nursing Assistant Program -
Malcom X College
Chicago, ILSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Basic life support
- Activities of daily living ADL support
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
CNA Student
Warren Barr South Loop
02.2026 - 03.2026
Cashier
Lou Malnatis Pizzeria
09.2023 - Current
Basic Nursing Assistant Program -
Malcom X College