Michelle Ramos
94 Wells Fargo Ave,NV
Summary
Dynamic professional with experience at Granite Construction as a Weighmaster, excelling in accurate weighing and compliance. Proven ability to enhance customer service and streamline operations through effective inventory management and employee training. Strong safety awareness and multitasking skills drive efficiency and satisfaction in fast-paced environments.
Professional, reliable team player with background in customer service and operations in fast-paced environments. Skilled in managing inventory, providing excellent customer service, and maintaining clean and safe workspace.
Overview
4
4
years of professional experience
Work History
Weighmaster
Granite Construction
Carson City, NV
04.2025 - 11.2025
- Operated weighbridge and ensured accurate measurement of materials for transportation.
- Monitored weight tickets to maintain compliance with regulatory standards.
- Collaborated with truck drivers to verify load specifications and documentation.
- Conducted regular equipment inspections and performed minor maintenance as needed.
Cashier
Walmart
Carson City, NV
11.2024 - 03.2025
- Executed customer transaction processing with precision and efficiency utilizing point-of-sale systems.
- Facilitated customer inquiries to enhance overall shopping experience.
- Oversaw cleanliness and organization of checkout area to ensure efficient workflow.
- Oversaw cash drawer management and balanced funds at end of shifts to ensure financial accuracy.
- Managed cash register operations for cash, check, and credit card transactions with high accuracy.
- Executed strategic stocking, tagging, and display of merchandise to maintain high presentation standards.
- Oversaw cleanliness and organization of checkout areas to elevate customer satisfaction.
- Facilitated training sessions for new employees, ensuring comprehensive understanding of company policies and procedures.
- Managed returns and exchanges in accordance with store policies, ensuring customer satisfaction.
Manager
Carson Plains Market
Dayton, NV
08.2021 - 11.2024
- Executed cash and electronic payment handling, guaranteeing accurate reconciliation of transactions at the end of each shift.
- Analyzed and restructured checkout workflows in partnership with team members to improve efficiency and reduce delays.
- Investigated and resolved customer complaints, contributing to improved satisfaction and loyalty levels.
- Implemented training initiatives for new employees, focusing on operational procedures and best practices in customer service.
- Monitored and verified inventory levels through routine counts, ensuring alignment with store stock records.
- Monitored and analyzed expenses to optimize budget adherence and drive profit growth.
- Oversaw stock management operations, focusing on optimizing inventory levels and decreasing waste.
- Conducted thorough inspections of received shipments to ensure adherence to established accuracy and quality criteria.
- Conducted thorough verification of deliveries against shipping documents and liaised with vendors to resolve any discrepancies.
- Coordinated unloading operations and shelf stocking to ensure timely inventory replenishment and optimal product availability.
- Analyzed pricing structures regularly to maintain competitiveness and optimize profitability.
Education
High School Diploma - General Studies
North Thurston High School
Lacey, WA06.2002
Skills
- Accurate weighing
- Safety awareness
- Vehicle inspection
- Shipment scheduling
- Merchandise stocking
- Data entry
- Inventory management
- Customer service
- Multitasking and organization
- Store merchandising
- Supply ordering
- Employee scheduling
- Product merchandising
Timeline
Weighmaster
Granite Construction
04.2025 - 11.2025
Cashier
Walmart
11.2024 - 03.2025
Manager
Carson Plains Market
08.2021 - 11.2024
High School Diploma - General Studies
North Thurston High School