Michelle Reagon
Summary
Professional pharmacist with extensive experience in managing pharmacy operations and leading teams to achieve optimal results. Adept at ensuring regulatory compliance, optimizing inventory management, and enhancing customer service. Strong focus on collaboration, adaptability, and delivering consistent outcomes. Skilled in staff training, workflow optimization, and strategic planning, with commitment to maintaining high standards in all aspects of pharmacy management.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Pharmacy Manager
Walgreens 1770
03.2022 - Current
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with store manager to maintain daily operations.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Promoted customer-centric approach, resolving complaints and queries promptly and professionally.
Staff Pharmacist
Walgreens 1770
06.2016 - 03.2022
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Pharmacy Manager
Walgreens 11829
02.2014 - 06.2016
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with store manager to maintain daily operations.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
Pharmacy Manager
Walgreens 5137
11.2012 - 02.2014
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with store manager to maintain daily operations.
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
Staff Pharmacist
Walgreens 3901
06.2010 - 11.2012
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Provided medication therapy management to patients using Outcomes.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Staff Pharmacist
Walgreens 5602
07.2008 - 06.2010
- Effectively resolved insurance rejections and other billing issues.
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Supported clinical services such as immunizations administration, leading to increased accessibility for patients in need.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Enhanced patient care by providing accurate medication dispensing and thorough counseling on drug interactions.
- Dispensed and verified patient prescription orders, conducting necessary utilization reviews.
Pharmacy Intern
Walgreens
11.2004 - 07.2008
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
- Used pharmacy software to enter prescription and insurance information.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
- Collaborated with pharmacists to review and clarify prescriptions, preventing potential medication errors or drug interactions.
- Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter.
Pharmacy Technician & Student Intern
Target
06.2000 - 11.2004
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions.
- Supported pharmacists during drug utilization reviews, helping identify potential issues and facilitating appropriate interventions.
- Used pharmacy software to enter prescription and insurance information.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
- Collaborated with pharmacists to review and clarify prescriptions, preventing potential medication errors or drug interactions.
- Contributed to a positive patient experience with excellent customer service skills while assisting at the pharmacy counter.
Education
Doctor of Pharmacy -
St. Louis College of Pharmacy
St Louis, MO05.2008
Skills
- Patient education and counseling
- Drug utilization review
- Immunizations
- Multitasking
- Certified in CPR/AED
Affiliations
- American Pharmacist Association
- Kappa Epsilon
Certification
- APhA Immunization certified
- CPR/AED Certification
- Registered Pharmacist, State of Illinois
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefitsPaid time offPaid sick leaveLanguages
English
Native or Bilingual
Timeline
Pharmacy Manager
Walgreens 1770
03.2022 - Current
Staff Pharmacist
Walgreens 1770
06.2016 - 03.2022
Pharmacy Manager
Walgreens 11829
02.2014 - 06.2016
Pharmacy Manager
Walgreens 5137
11.2012 - 02.2014
Staff Pharmacist
Walgreens 3901
06.2010 - 11.2012
Staff Pharmacist
Walgreens 5602
07.2008 - 06.2010
Pharmacy Intern
Walgreens
11.2004 - 07.2008
Pharmacy Technician & Student Intern
Target
06.2000 - 11.2004
Doctor of Pharmacy -
St. Louis College of Pharmacy
Similar Profiles
Brian MazzioBrian Mazzio
Line Cook at 1770 HouseLine Cook at 1770 House
Maddison CantwellMaddison Cantwell
Shop Assistant at 1770 Gelato CoShop Assistant at 1770 Gelato Co
Letitia ScottLetitia Scott
PADI Dive Instructor / Dive Manager at 1770 Eco DivePADI Dive Instructor / Dive Manager at 1770 Eco Dive
Mohamed MohamedMohamed Mohamed
Pharmacy Manager at al-dawaaPharmacy Manager at al-dawaa
Thomas Richard MetroThomas Richard Metro
Pharmacy Manager at Medical Arts PharmacyPharmacy Manager at Medical Arts Pharmacy