Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Michelle Rivera

Michelle Rivera

Jasper,GA

Summary

Accomplished leader with a proven track record at Boki-Lo, LLC, enhancing company performance through strategic oversight and creative design. Skilled in Adobe Photoshop and staff management, demonstrating integrity and ethics in improving client satisfaction and managing complex contracts. Expert in translating brand vision into compelling digital graphics, significantly boosting project outcomes.

Overview

10
10
years of professional experience

Work History

President

Boki-Lo, LLC
05.2020 - Current
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.
  • Improved overall site aesthetics through the use of high-quality graphics, typography choices, color schemes, and layout principles.
  • Collaborated with subject matter experts to create accurate, relevant, and effective learning content.
  • Designed course materials and supported implementation.
  • Assisted in the development of procurement strategies by analyzing market trends and identifying potential opportunities for improvement.
  • Managed complex government contracts, ensuring timely completion and compliance with regulatory requirements.

Membership Secretary

Working Dutch Shepherd Association of America
03.2023 - Current
  • Provided administrative support for the organization''s committees, ensuring efficient operation across various initiatives.
  • Maintained accurate membership records through diligent data entry, updates, and record keeping.
  • Supported the marketing team in creating appealing membership materials to attract new members.
  • Ensured compliance with all regulations governing membership organizations by staying current on relevant laws and best practices.
  • Implemented software solutions to improve overall efficiency in managing member accounts and tracking renewals.
  • Created user-friendly online resources such as FAQ pages or tutorial videos that streamlined processes and improved self-help options for existing/potential clients.
  • Streamlined membership processing by developing efficient systems for application review and approval.
  • Developed comprehensive reports on membership statistics, trends, and demographics for board meetings and planning purposes.
  • Informed club members about upcoming events or meetings through email blasts and letters.

Vice President

Von Der King Kennels and Training, LLC
01.2015 - 05.2020
  • Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
  • Instructed group classes to teach essential obedience commands, fostering well-behaved pets in various settings.
  • Increased client retention by establishing trust and rapport with both dogs and their owners throughout the training process.
  • Organized public demonstrations showcasing trained canines'' capabilities in obedience trials and agility competitions, raising awareness about the benefits of professional dog training services.
  • Improved client satisfaction with personalized training sessions, focusing on achieving specific behavioral goals set by pet owners.

Education

Graphic Design

Lansing Community College
Lansing, MI

Skills

Staff Management

Brand Management

Adobe Creative Suite

Digital graphics

Web Design

Adobe Photoshop

Contract drafting expertise

Integrity and ethics

Timeline

Membership Secretary

Working Dutch Shepherd Association of America
03.2023 - Current

President

Boki-Lo, LLC
05.2020 - Current

Vice President

Von Der King Kennels and Training, LLC
01.2015 - 05.2020

Graphic Design

Lansing Community College

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Michelle Rivera