Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Slater

Los Angeles,CA

Summary

Demonstrated ability to enhance team productivity and provide exceptional shopping experiences. Known for outstanding work ethic, integrity, and the ability to resolve customer issues effectively, ensuring operational excellence and customer satisfaction.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in a cashering role.

Overview

2
2
years of professional experience

Work History

Cashier

Ross Dress for Less
03.2020 - 05.2022
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Stocked, tagged and displayed merchandise as required.

Cashier Team Lead

Ono Hawaiian BBQ
01.2021 - 03.2022
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Processed refunds and exchanges in accordance with company policy.
  • Communicated with customers and team members to solve problems.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Processed both cash and card purchases and returns.

Education

GED -

Maxine Waters Preperation Center
Watts, CA
06-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Reliability and punctuality

Languages

Spanish
English
Native or Bilingual

Timeline

Cashier Team Lead

Ono Hawaiian BBQ
01.2021 - 03.2022

Cashier

Ross Dress for Less
03.2020 - 05.2022

GED -

Maxine Waters Preperation Center
Michelle Slater