- I participate in a variety of outdoor recreational activities
- Gardening
- Camping
- Enjoy hobbies that combine physical activity with outdoor exploration
Michelle Staats
Sturgeon Bay
Summary
Dynamic sales associate with a proven track record at Hide Side Corner Store, excelling in customer service and teamwork. Enhanced sales through effective problem-solving and engaging displays, driving foot traffic and fostering loyalty. Skilled in inventory management and adept at building strong customer relationships, resulting in increased revenue and repeat business.
Diligent with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
8
8
years of professional experience
Work History
Sales Associate
Hide Side Coner Store
Fish Creek, WI
10.2023 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Processed transactions accurately using point-of-sale system, maintaining cash drawer integrity.
- Collaborated with team to create visually appealing merchandise displays that increased customer engagement.
- Resolved customer complaints effectively, fostering positive relationships and promoting customer loyalty.
- Implemented promotional strategies for seasonal sales, driving foot traffic and boosting sales volume.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Special Education Paraprofessional
Sawyer School
Sturgeon Bay, WI
08.2022 - 10.2023
- Supported individual education plans by implementing tailored learning strategies for diverse learners.
- Assisted lead teacher in managing classroom behavior and promoting positive student interactions.
- Facilitated small group activities to enhance student engagement and reinforce lesson concepts.
- Collaborated with educational staff to adapt instructional materials for students with varying needs.
- Developed rapport with students, fostering a supportive environment conducive to learning and growth.
- Monitored student progress and provided feedback to teachers to inform instructional adjustments.
- Implemented behavioral interventions aligned with school policies, enhancing overall classroom management.
- Participated in professional development workshops to refine skills and stay current on best practices in special education.
- Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
- Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
- Oversaw class of students in absence of instructor.
- Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
Owner/ Administrator
Myslef
Sturgeon Bay, WI
08.2020 - 08.2022
- Developed a loving and positive relationship with Parents and children.
- Provide a safe and loving environment.
- Prepared daily routines, activities and meals schedules.
- Scheduling of children's enrollment hours.
- Encouraged children large/small muscle activates and cognitive learning.
- Assisted school age children with homework
Lead Teacher
Family Child & Learning Center - Head Start
Sturgeon Bay, WI
10.2017 - 08.2020
- Developed and implemented age-appropriate curriculum to enhance child learning and development.
- Mentored junior teachers, fostering professional growth and enhancing teaching strategies.
- Collaborated with staff to create a nurturing and inclusive classroom environment.
- Facilitated training sessions on best practices in early childhood education for staff development.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Established positive relationships with families to support children's emotional and educational needs.
- Conducted assessments to track student progress and adapt instructional methods accordingly.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Education
No Degree - Professional Credential For Child Care Admin.
Fox Valley Technical College
Appleton, WIAssociate of Science - Early Learning And Child Care
Fox Valley Technical College
Appleton, WISkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Interests
Timeline
Sales Associate
Hide Side Coner Store
10.2023 - Current
Special Education Paraprofessional
Sawyer School
08.2022 - 10.2023
Owner/ Administrator
Myslef
08.2020 - 08.2022
Lead Teacher
Family Child & Learning Center - Head Start
10.2017 - 08.2020
No Degree - Professional Credential For Child Care Admin.
Fox Valley Technical College
Associate of Science - Early Learning And Child Care
Fox Valley Technical College