Michelle Stapleton
Stillwater,OK
Summary
Dependable and customer-focused professional with experience in retail management, education support, small business ownership, and medical training. Skilled in customer service, cash handling, front desk tasks, phone communication, data entry, and organization. Recently completed phlebotomy training and brings a strong mix of administrative, people, and hands-on support skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Cashier
Homland
Stillwater, OK
06.2026 - Current
- Processed customer transactions efficiently at busy retail location.
- Assisted customers with product inquiries and selections daily.
- Maintained accurate cash register and balanced drawers regularly.
Owner/Operator
Indio's Organic Quail Eggs LLC
Stillwater, USA
04.2022 - Current
- Manage daily operations of a small business raising free-range quail and selling eggs
- Handle customer communication, sales, recordkeeping, and order fulfillment
- Maintain inventory, organization, and quality standards
- Oversee scheduling and business operations independently
Substitute Teacher
Stillwater Public Schools
Stillwater, USA
02.2020 - 07.2021
- Supported teachers with classroom activities and daily student needs
- Helped maintain a structured, safe, and positive learning environment
- Assisted with classroom management and communication
- Adapted quickly to different classrooms and assignments
Assistant Manager
Walgreens
Stillwater, USA
08.2003 - 04.2009
- Managed cash handling, maintained store appearance, and coordinated inventory and ordering
- Supervised overnight store operations, ensuring smooth execution of daily retail functions
- Delivered customer service and addressed customer concerns to enhance satisfaction
- Assisted with stocking, planograms, and opening/closing procedures
Education
Short Course - Phlebotomy
Meridian Technology Center
Stillwater, OKAssociate's Degree - Business
University of Phoenix-Online Campus
Certificate - Medical Receptionist
University of Phoenix
Phoenix, AZSkills
- Cash handling
- Point of sale
- Cash register operation
- Customer transactions
- Inventory and stocking
- Store opening and closing
- Data entry
- Filing and clerical support
- Front desk operations
- Multi-line phone systems
- Retail product knowledge
- Customer service
- Team collaboration
- Communication
- Microsoft Word
Certification
- Certified Notary Public
- Driver's License
- ABLE Liquor License
- OMMA Credentials
Additional Qualifications
- Medical office experience
- ICD-10 knowledge
- Triage and patient interaction
- Clerical and administrative support
- Strong phone and customer communication skills
Timeline
Cashier
Homland
06.2026 - Current
Owner/Operator
Indio's Organic Quail Eggs LLC
04.2022 - Current
Substitute Teacher
Stillwater Public Schools
02.2020 - 07.2021
Assistant Manager
Walgreens
08.2003 - 04.2009
Short Course - Phlebotomy
Meridian Technology Center
Associate's Degree - Business
University of Phoenix-Online Campus
Certificate - Medical Receptionist
University of Phoenix