Michelle Stolle
Cambridge City,IN
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
1
1
year of post-secondary education
Work History
Cosmetologist
Split Ends
Cambridge City, Indiana
06.2019 - Current
- Scheduled appointments and answered calls for appointments.
- Performed haircuts, coloring, highlighting and styling techniques.
- Ensured proper sanitation practices were followed at all times.
- Developed a loyal client base through excellent customer service.
- Engaged with customers by providing friendly conversation during services.
High Volume Team Lead
Draper Inc.
Spiceland, Indiana
11.2017 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed in a timely manner.
- Used ADP to schedule time off and enter their time off in their timecard - as needed.
- Used MacPac to look up details with orders.
- Ensured that employees are following policies and procedures provided by the company.
- Worked as a hardware float, assembler in 116/117, and also a valance wrapper.
- Assisted with distribution of orders and checked for shortages of parts.
- Build relationships with the employees and worked to develop the trust of the employees.
- Assisted the supervisor with day to day tasks.
Owner/cosmetologist
Just A Little Off
Cambridge City
08.2005 - 05.2019
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs.
- Performed haircuts, coloring, highlighting and styling techniques.
- Maintained cleanliness of salon equipment and tools.
- Ensured proper sanitation practices were followed at all times.
- Engaged with customers by providing friendly conversation during services.
- Answered the phone and scheduled appointments appropriately.
Education
Leadership Academy
Advisa
06.2024 - 01.2025
Associates of General Studies - General Studies
Ivy Tech Community College
Richmond, INSkills
- Relationship Building
- Friendly Communication
- Beauty tool sanitization
- Scheduling appointments
- Licensed Cosmetologist
- Team Supervision
- Safety processes and procedures
- Attention to Detail
- Teamwork and Collaboration
Timeline
Leadership Academy
Advisa
06.2024 - 01.2025
Cosmetologist
Split Ends
06.2019 - Current
High Volume Team Lead
Draper Inc.
11.2017 - Current
Owner/cosmetologist
Just A Little Off
08.2005 - 05.2019
Associates of General Studies - General Studies
Ivy Tech Community College