Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Michelle Suarez

North Babylon

Summary

Dynamic Shift Lead Manager at Five Below with a proven track record in team motivation and employee training. Enhanced store revenue through effective sales strategies and optimized inventory control. Committed to workplace safety and policy enforcement, fostering a cohesive team environment that drives performance and customer satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Shift Lead Manager

Five Below
04.2024 - Current
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Trained and mentored new team members, enhancing overall team performance and cohesion.
  • Managed inventory levels, conducting regular audits to optimize stock availability and reduce losses.
  • Implemented sales strategies that improved customer engagement and contributed to store revenue growth.

Omni Supervisor

BJ’s
07.2021 - 01.2024
  • Supervised daily operations to ensure compliance with company policies and procedures.
  • Trained and mentored team members to enhance skills and improve performance.
  • Implemented process improvements that increased efficiency across the department.
  • Monitored inventory levels and coordinated restocking efforts to maintain product availability.

Cashier

Trade Fair
08.2018 - 01.2020
  • Processed customer transactions accurately with cash, credit, and digital payment methods.
  • Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
  • Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
  • Handled cash register operations, including balancing drawer at shift end for accuracy.

Education

Associate of Science - Health Care

Suffolk County Community College
Selden, NY

North Babylon High School
New York
06.2021

Skills

  • Team motivation
  • Workplace safety
  • Employee training
  • Policy enforcement
  • Sales strategies
  • Staff scheduling
  • Cash handling
  • Opening and closing procedures
  • Punctual and reliable
  • Accurate money handling
  • Handling customer complaints
  • Staff training and onboarding
  • Inventory control

Certification

EKG technician

Languages

Spanish
Native or Bilingual

Timeline

Shift Lead Manager

Five Below
04.2024 - Current

Omni Supervisor

BJ’s
07.2021 - 01.2024

Cashier

Trade Fair
08.2018 - 01.2020

Associate of Science - Health Care

Suffolk County Community College

North Babylon High School

Similar Profiles

CREATE PROFILE