Michelle VanDriest
Tarpon Springs,FL
Summary
Adept at fostering client relationships and driving sales, my tenure at USAA honed my expertise as a Licensed Insurance Agent, blending professionalism with exceptional customer service. At Rosenthal & Sam's Pediatrics, I streamlined medical processes, enhancing patient care. My proactive approach at Publix minimized waste, showcasing my ability to deliver results efficiently.
Overview
10
10
years of professional experience
Work History
Insurance Agent
USAA
02.2022 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained high standards of customer service by building relationships with clients.
- Binding new business, underwriting, contract and provisions, and premium changes for insurance products such as personal lines.
- Ensure risk associated with business activities are effectively identified, measured, and controlled in accordance with risk and compliance policies and procedures.
Medical Assistant
Rosenthal & Sam's Pediatrics
12.2017 - 01.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Administer Vaccines
- Check on insurance benefits
Grocery Replenishment Specialist
Publix
12.2014 - 12.2017
- Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
- Completed inventory counts, reordered stock, and removed expired items from supply.
- Assisted management with setting up seasonal displays, driving customer interest in featured products.
- Operated stockroom equipment such as scissor lifts and balers.
Education
High School Diploma -
Wiregrass Ranch High School
Wesley Chapel, FL05.2014
Skills
- Customer Service
- Licensed Insurance Agent
- Professionalism and Ethics
- Quotes and sales
Timeline
Insurance Agent
USAA
02.2022 - Current
Medical Assistant
Rosenthal & Sam's Pediatrics
12.2017 - 01.2022
Grocery Replenishment Specialist
Publix
12.2014 - 12.2017
High School Diploma -
Wiregrass Ranch High School