Michelle VanWinkle
Houston,TX
Summary
Proven sales professional with a track record of exceeding sales goals through expert customer relationship management and CRM proficiency. Skilled in leveraging product knowledge and objection handling to boost revenue and client satisfaction. Demonstrates exceptional prospecting abilities and a commitment to developing lasting client relationships.
Overview
9
9
years of professional experience
Work History
Sales Consultant
Stargel Office Solutions
06.2022 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Executive
J .Moran Foot & Ankle Associates P.A.
05.2019 - 06.2022
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Account Manager
ADT Bulldog Security
11.2017 - 05.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Sales Associate
Specs Liquor And Bar Supply
05.2015 - 11.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science - Biology
Lone Star
Montgomery, TX01.2022
Skills
- Customer Relationship Management
- CRM proficiency
- Product and service knowledge
- Objection handling
- Prospecting skills
- Lead Generation
- Cold-calling
Timeline
Sales Consultant
Stargel Office Solutions
06.2022 - Current
Sales Executive
J .Moran Foot & Ankle Associates P.A.
05.2019 - 06.2022
Account Manager
ADT Bulldog Security
11.2017 - 05.2019
Sales Associate
Specs Liquor And Bar Supply
05.2015 - 11.2017
Associate of Science - Biology
Lone Star