Michelle Vite Guerra
Brooklyn,United States
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
8
8
years of professional experience
Work History
CDPAP Coordinator
Anchor Health Services
Brooklyn, NY
08.2023 - Current
- Built strong and trusting rapport with clients and loved ones.
- Provided training and orientation to PAs on CDPAP policies, procedures, and regulations.
- Facilitated training sessions for home care staff on patient care protocols and safety procedures.
- Resolved any issues or complaints related to CDPAP program in a timely manner.
- Maintained accurate and confidential client records, including care plans and progress notes.
- Resolved conflicts between staff and clients or their families to ensure satisfaction with services.
- Coordinated scheduling of services and monitored quality of care provided by Personal Assistants.
- Ensured all home care activities were documented in compliance with policy and regulatory requirements.
Passenger Service Agent
Fenix logistix Norse atlantic airways JFK
Queens, NY
06.2022 - 07.2023
- Ensured all safety protocols were followed during the check-in process.
- Interpreted identification labels and tags to properly route baggage and cargo.
- Informed passengers of any changes in flight schedules or other travel related matters.
- Worked with personnel in gate area by verifying passenger documents before boarding aircraft.
- Checked in passengers, assigned seats, and issued boarding passes.
- Weighed luggage and collected fees for excess baggage.
- Managed customer complaints in a professional manner while providing solutions to resolve issues.
- Demonstrated strong problem solving skills when dealing with difficult situations involving customers or personnel.
- Verified identification of passengers for security purposes.
Sales Associate
Bed bath and beyond
Brooklyn , NY
11.2019 - 12.2021
- Helped customers find specific products, answered questions, and offered product advice.
- Ticketed, arranged and displayed merchandise to promote sales.
- Ensured compliance with safety and cleanliness standards across the sales floor.
- Processed sales transactions to prevent long customer wait times.
- Maintained records related to sales for store management.
- Initiated friendly conversation with customers to determine level of assistance required.
- Organized displays to attract customers and promote sales.
Print Production Graphic Designer
Kromxy’s closet
Brooklyn, United States
02.2017 - 07.2019
- Submitted design ideas to plan projects with customers and managers.
- Met regularly with clients to discuss project objectives, timelines and budgets.
- Conferred with clients to determine requirements and layout designs.
- Determined size and layout of copy material and selected styles and size of fonts.
- Drew and printed draft charts, illustrations and other artwork using specialized computer software and plotters.
- Reviewed final layouts, making improvements and suggestions as needed.
- Created print materials, such as brochures, flyers, and business cards, from concept to completion.
Education
College - criminal justice
LaGuardia Community College
Queens, NY, United States03-2023
HighSchool -
South Brooklyn Community HighSchool
Brooklyn, NY, United States06.2021
Skills
- Bilingual
- Good communication skills
- Team worker
- Responsible
- Good representative
- Management
- Computer
- Transferable
- Time management
Timeline
CDPAP Coordinator
Anchor Health Services
08.2023 - Current
Passenger Service Agent
Fenix logistix Norse atlantic airways JFK
06.2022 - 07.2023
Sales Associate
Bed bath and beyond
11.2019 - 12.2021
Print Production Graphic Designer
Kromxy’s closet
02.2017 - 07.2019
College - criminal justice
LaGuardia Community College
HighSchool -
South Brooklyn Community HighSchool
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