Michelle Wilkus
Lenexa,KS
Summary
Professional client relations manager with proven track record in fostering strong client relationships and delivering exceptional service. Highly collaborative and results-focused, with reputation for adaptability and reliability.
Overview
10
10
years of professional experience
Work History
Client Relations Manager
Harper Financial Strategies LLC
05.2016 - Current
- Maintains detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Develops strong rapport with clients through consistent follow-up and attention to detail.
- Serves as primary point-of-contact for questions or concerns from clients during ongoing projects.
- Manages daily needs including scheduling appointments, and creating client documents for company owner.
Seasonal Customer Liason
Wohletz Farm Fresh
04.2016 - Current
- Welcome visitors to farm and assist them from start to finish, including greeting, assisting with picking produce and processing point of sale.
Receptionist
Corpus Christi Catholic Church
01.2015 - 12.2015
- Greeted incoming visitors and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to appropriate staff.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained confidentiality of information regarding those seeking financial assistance.
Education
High School Diploma -
Blue Valley High School
Stilwell, KS05.1986
Skills
Relationship building and management
Customer Engagement
Client Needs Assessment
Client satisfaction-driven
Time Management
Data Confidentiality
Timeline
Client Relations Manager
Harper Financial Strategies LLC
05.2016 - Current
Seasonal Customer Liason
Wohletz Farm Fresh
04.2016 - Current
Receptionist
Corpus Christi Catholic Church
01.2015 - 12.2015
High School Diploma -
Blue Valley High School
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