Michelle Williams
Port Allen,LA
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
35
35
years of professional experience
Work History
Cashier
Pablo's Casino
New Roads, LA
02.2024 - Current
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Worked closely with front-end staff to assist customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
Cashier
415 South
Port Allen, LA
10.2023 - 02.2024
- Balanced daily transactions on a computerized point-of-sale system.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
Cashier
LA-1 Casino
Port Allen, LA
05.2023 - 10.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Worked closely with front-end staff to assist customers.
- Verified customer age requirement for alcohol or tobacco purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed sales transactions to prevent long customer wait times.
Cashier
Grand Paradise Waterpark
Port Allen, LA
11.2022 - 03.2023
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Ensured compliance with all safety regulations within the store environment.
- Accepted cash and credit card payments, issued receipts and provided change.
- Verified customer age requirement for alcohol or tobacco purchases.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed sales transactions to prevent long customer wait times.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Material Handler
Brown And Root Industries
Baton Rouge, LA
01.2017 - 07.2022
- Investigated discrepancies between inventory records and actual stock on hand.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Received and distributed incoming materials to designated areas.
- Managed work area cleanliness by following company guidelines for organization.
- Identified opportunities for process improvement in order to increase efficiency.
- Supported other warehouse personnel in completing tasks efficiently.
- Maintained inventory records, including tracking incoming and outgoing shipments.
- Provided support in organizing special projects involving large quantities of merchandise.
- Monitored stock levels and placed orders when necessary to replenish supplies.
- Verified accuracy of shipments against purchase orders and invoices.
- Ensured compliance with safety regulations while operating material handling equipment.
- Inspected materials for any damages or defects upon receipt.
- Maintained accurate inventory records of all received items.
Material Handler
MEI
White Castle, LA
03.2010 - 10.2016
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Investigated discrepancies between inventory records and actual stock on hand.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Received and distributed incoming materials to designated areas.
- Managed work area cleanliness by following company guidelines for organization.
- Provided support in organizing special projects involving large quantities of merchandise.
- Collaborated with supervisors to develop efficient methods for storing goods.
- Monitored stock levels and placed orders when necessary to replenish supplies.
- Verified accuracy of shipments against purchase orders and invoices.
- Ensured compliance with safety regulations while operating material handling equipment.
- Assisted with physical inventories as needed by counting parts accurately and quickly.
Pipefitter Helper
Turner Industries LLC
Baton Rouge, LA
07.2000 - 02.2010
- Replaced worn parts such as gaskets, valves, seals and other components.
- Installed piping systems including valves, flanges, pressure gauges and thermometers.
- Connected pipes with couplings and fittings according to specifications.
- Provided support in lifting heavy materials onto work platforms or scaffolding.
- Transported pipe and equipment to job sites using forklifts or hand trucks.
- Removed corroded sections of pipe from existing systems.
- Assisted Pipefitters in measuring, cutting, and threading pipes for installation.
- Ensured that all safety procedures were followed during each job task.
- Read blueprints and schematics to determine layout of pipelines.
- Grinded welds to ensure a smooth finish on the surface of the pipes.
Fire Watcher
CBI
09.1989 - 01.2010
- Monitored fire alarm systems and responded to emergency calls.
- Kept up-to-date with current local laws regarding fire safety regulations.
- Reported all violations of fire safety regulations to the appropriate authorities.
- Inspected fire extinguishers, hoses, hydrants, and other related items for proper operation.
- Conducted fire safety inspections of buildings and equipment to ensure compliance with state regulations.
- Identified unsafe conditions or practices which may lead to a hazardous situation involving possible fires or explosions.
- Examined areas for combustible materials that may be hazardous when exposed to heat sources or sparks.
- Participated in drills and exercises to maintain proficiency in responding to emergencies.
- Provided training on proper fire safety techniques to staff members.
Education
High School Diploma -
Port Allen High School
Port Allen, LA05-1987
Skills
- Customer Service
- Payment Collection
- Payment Processing
- Cash Register Operation
- Customer Assistance
- Cash Handling
- ID Verification
- Cash Management
- Credit and cash transactions
- Cash Drawer Balancing
- Money Handling
- Time management skills
- Customer service excellence
References
References available upon request.
Timeline
Cashier
Pablo's Casino
02.2024 - Current
Cashier
415 South
10.2023 - 02.2024
Cashier
LA-1 Casino
05.2023 - 10.2023
Cashier
Grand Paradise Waterpark
11.2022 - 03.2023
Material Handler
Brown And Root Industries
01.2017 - 07.2022
Material Handler
MEI
03.2010 - 10.2016
Pipefitter Helper
Turner Industries LLC
07.2000 - 02.2010
Fire Watcher
CBI
09.1989 - 01.2010
High School Diploma -
Port Allen High School
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