Michelle Witcher
Norfolk,VA
Summary
Competent Accounts Receivable Specialist bringing 15 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Accounts Receivable Specialist
Mythics Emergent, LLC
Virginia Beach, VA
01.2025 - Current
- Manage end-to-end accounts receivable processes to ensure timely and accurate billing.
- Reconcile customer accounts, resolving discrepancies to maintain financial accuracy.
- Monitor accounts to verify compliance with payment terms and schedules.
- Contribute to a positive work environment by working closely with colleagues across departments to ensure efficient information exchange and collaboration on financial matters.
- Review accounts on monthly basis to assess aging and pursue collection of funds.
- Utilized Microsoft Excel, and Oracle software to manage invoices and payments.
- Improve customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
- Collaborate with sales teams to address billing discrepancies and resolve client disputes promptly.
- Prepare and maile invoices to customers, process payments, and document account updates.
Accounts Receivable Specialist
Hobbs & Associates, Inc.
04.2022 - Current
- Reconcile customer accounts to ensure accuracy
- Resolve customer billing disputes
- Generate and send invoices to customers
- Follow up with customers regarding overdue payments
- Run credit cards for payment
- Collect on customer accounts using aging report
- Prepare lien waivers.
Lien Resolution Specialist/Legal Secretary
Rutter Mills, LLP
10.2018 - 03.2022
- Work client settlements from negotiations until case settles
- Call providers, insurance companies, and any lien holders to verify balances are accurate and any discrepancies are resolved
- Notate all actions taken
- Prepare settlement statements, request checks, schedule clients for disbursements
- Attention to detail in all aspects of this position.
Accounts Receivable Specialist/Collections
Priority Automotive Group
10.2017 - 11.2018
- Posted receivables for eight Priority Automotive stores
- Posted customer payments to CDK by recording check and credit card transactions
- Set up new accounts, prepared monthly statements
- Answered customer concerns, send invoices when requested
- Collect on aging accounts
- I brought most aging accounts down from over 120 days to below 90 days.
Office Assistant Billing Receivable
Southern Packing Corp
05.2016 - 11.2017
- Input daily invoices
- Assist with daily deposits
- Run statements and reports for customers
- Collect on aging accounts
- Answered multi line phone systems and take customer orders.
Office Assistant/Leasing Agent
Chowan Home Improvements and Rentals
06.2010 - 12.2019
- Manage business expenses
- Collect rents and apply accurately
- Send collection letters as needed
- Prepare leases and any late notices or collection letters
- Track and keep records of monthly financial transactions for business account
- Prepare taxes for accountant.
Education
Diploma - Surgical Technology
College of the Albemarle
Elizabeth City, NC01.2008
High School Diploma - undefined
West Perry Senior High
Elliottsburg, PA01.1986
Skills
- Financial software
- Financial Recordkeeping
- Credit and collections
- Account Reconciliation
- Claims Processing
- Invoice processing
- Quickbooks
- Microsoft office
- Excel
Certification
Notary Public, 2018-10-01, 2028-02-01
Timeline
Accounts Receivable Specialist
Mythics Emergent, LLC
01.2025 - Current
Accounts Receivable Specialist
Hobbs & Associates, Inc.
04.2022 - Current
Lien Resolution Specialist/Legal Secretary
Rutter Mills, LLP
10.2018 - 03.2022
Accounts Receivable Specialist/Collections
Priority Automotive Group
10.2017 - 11.2018
Office Assistant Billing Receivable
Southern Packing Corp
05.2016 - 11.2017
Office Assistant/Leasing Agent
Chowan Home Improvements and Rentals
06.2010 - 12.2019
High School Diploma - undefined
West Perry Senior High
Diploma - Surgical Technology
College of the Albemarle
ADDITIONAL INFORMATION
I am a multi-tasking individual, who takes charge no matter the situation, and can complete required tasks efficiently. When I see something that needs to be done, I jump in and get it done without hesitation. I am an outgoing individual who loves to help people. I have a great understanding of people and what they want. I communicate well both verbally and in written form written form. I feel I would be a great asset to any position working with the public.