Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Wood

Mount Calm,TX

Summary

At Tony A. Payson MD, I excelled as an Office Manager, where I spearheaded initiatives to enhance data security and operational efficiency, achieving a significant reduction in document processing times. My expertise in account reconciliation and exceptional organizational skills led to streamlined office operations and improved customer service, demonstrating a strong commitment to results and confidentiality. Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.

Overview

23
23
years of professional experience

Work History

Office Manager

Tony A. Payson MD
08.2001 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.

Education

High School Diploma -

West High School
West, Texas
05.1993

Skills

  • Customer Service
  • Office Management
  • Organizational Skills
  • Office Administration
  • Data Entry
  • Billing
  • Scheduling and calendar management
  • Account Reconciliation
  • Credit and collections
  • Scheduling
  • Mail handling
  • Scheduling Coordination

Timeline

Office Manager

Tony A. Payson MD
08.2001 - Current

High School Diploma -

West High School
Michelle Wood