Michelle L Pearre

• Managed resident communications for Legum & Norman community associations.
• Responded to resident concerns with clear, professional service.
• Enforced association rules and followed property management policies.
• Prepared board meeting agendas, minutes, and community notices.
• Reviewed invoices and supported budget tracking for community operations.
• Developed and implemented strategies to increase community engagement.
• Maintained records for residents, vendors, and board correspondence.

• Managed Purofirst Metropolitan Washington restoration crews on water, fire, and mold jobs.
• Coordinated mitigation schedules, work orders, and emergency response dispatches.
• Monitored project progress and communication with property owners and adjusters.
• Reviewed damage scopes, estimates, and insurance claim documentation.

Coordinated daily operations of a 23-acre cooperative community with 1071 residential units and commercial leases alongside a 7-member Board of Directors.

• Coordinated maintenance requests with vendors and onsite staff for apartment units.
• Processed lease files, renewals, and move-in paperwork for mutual housing residents.
• Supported resident services at Promenade Towers Mutual Housing through daily office communication.

Managed and estimated water mitigation projects to ensure timely completion and client satisfaction. Scheduled, dispatched, and oversaw mitigation, mold, and fire division crews to optimize response times and service quality. Provided customer service to homeowners, business owners, and insurance representatives, addressing concerns and facilitating effective communication.- home owners, business owners, insurance reps(agents & adjusters).

Managed sales of personal property claims services, including estimating, project management, and job costing, while serving as primary contact for customers and insurance claims representatives.

Admin duties; Schedule and set up meetings; Scheduling of projects; Material procurement for projects; Assisted with job costing; Managed handling and billing for contents.

Verified posting of materials to jobs; matched invoices to purchase orders and calculated costs and invoice amounts to ensure accuracy. Used Outlook and Excel daily to manage communications and directed customer calls and visitors efficiently.

Set up and assisted with client meetings, presentations, and business shows. Managed invoicing, accounts payable, accounts receivable, and customer service.

Input payroll and prepared shipping documents via UPS and BOLs for freight shipments. Tracked shipments through internet and phone to ensure timely delivery. Procured office and warehouse supplies to maintain operational efficiency.

Calculated repair estimates based on technician inputs to inform customer decisions. Processed repair sales transactions; Ordering parts specific to vehicles. Scheduling Appointments, transferring customer information to work order. Handling sales transactions. Compiled daily sales reports to track performance and support business analysis.

• Inspected incoming deliveries for damage, shortages, and labeling errors to ensure compliance with receiving standards.
• Updated receiving logs and inventory records in warehouse systems.
• Facilitated incoming freight receiving for Ambec Inc. warehouse operations to maintain efficient inventory flow.
• Coordinated unloading, staging, and placement of received materials to optimize storage and accessibility.