Michelle Renata Guevara Bustillo
Alexandria ,VA
Summary
Dynamic and dedicated professional with extensive experience in customer service at Guapos Restaurant. Proven ability to enhance guest satisfaction through effective multitasking and service prioritization. Skilled in managing reservations and optimizing dining flow, ensuring a welcoming atmosphere while maintaining high hygiene standards. Committed to creating memorable experiences for all guests.
Overview
2
2
years of professional experience
Work History
Hostess
Guapos Restaurant
03.2025 - Current
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and enhance guest experience.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
Party Hostess
Scramble
11.2024 - 03.2025
- Coordinated party logistics, ensuring seamless execution of events and guest satisfaction.
- Assisted guests with inquiries, fostering a welcoming and enjoyable atmosphere.
- Managed setup and breakdown of event spaces, maintaining cleanliness and organization.
- Collaborated with team members to implement themed decorations and activities for parties.
Restaurant Busser
Los Tios Mexican Restaurant
05.2023 - 11.2024
- Cleaned and sanitized dining areas to maintain high standards of hygiene.
- Assisted servers by promptly clearing tables and resetting for new guests.
- Supported kitchen staff by delivering clean dishes and utensils efficiently.
- Monitored inventory levels of tableware and supplies, notifying management as needed.
Education
High School Diploma -
Alexandria City High School
Alexandria, VA05-2025
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Service prioritization
- Menu memorization
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
Hostess
Guapos Restaurant
03.2025 - Current
Party Hostess
Scramble
11.2024 - 03.2025
Restaurant Busser
Los Tios Mexican Restaurant
05.2023 - 11.2024
High School Diploma -
Alexandria City High School