MICHĒLEMARIE M. HA
NEWPORT BEACH,CA
Summary
Barber/Cosmo Customer Relations professional Excellence in Barber skills, versed in product placement and merchandising. Industry professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Enthusiastic Customer Relations professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in Hospitalty.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Flight Attendant, LuxuryHotel Front Desk position. Even Barber at resident spa. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
BAKERY CLERK
RALPHS GROCERY
NEWPORT, EACH
02.2022 - Current
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
BARBER
BARBERY COAST
NEWPORT, BEACH
01.2015 - Current
- Expert use of clippers, shears and straight razors to professional and safely use to complete various types of haircuts, fades and shaves.
- Style hair according to customer preferences with professional opinion and recommendations for optimal complementary overall look.
- Educate clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently build strong and lasting rapport with clients through excellent delivery of requested services and exceptional results.
FRONT DESK COORDINATOR
DIAMOND NAILS AND SPA, NV
LAS VEGAS, NV
01.2014 - 01.2015
- Kept appointments scheduled so technicians would stay on schedule.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
VISUAL ASSISTANT/ACCESSORIES SPECIALIST
GUESS/CAESAR’S FORUM SHOPS, NV
01.2014
- Visual Specialist, maintain overall look and aesthetics to appeal to consumers.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
JR BARBER
BETTER BARBERS
01.2012 - 01.2013
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
CA LICENSED - COSMETOLOGY
HAIR CALIFORNIA BEAUTY ACADEMY
ORANGE, CANEVADA - COSMETOLOGY
COSMETOLOGY STATE BOARD OF NEVADA
2014
CA LICENSE - BARBERING
PRO BARBER COLLEGE
2012
ASSOCIATE’S OF ARTS - Fashion Design
FASHION INSTITUTE OF DESIGN AND MERCHANDISING (FIDM)
LOS ÁNGELES, CASkills
- Customer Satisfaction
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Ability to Lift 40 Pounds
- Merchandising and Display
- Building Customer Loyalty
- Gift Wrapping
- Bagging Items
- Customer Transactions
- Cash Counting
- Goal-Driven
- Customer Retention
LANGAGES
ENGLISH
VIETNAMESE
Timeline
BAKERY CLERK
RALPHS GROCERY
02.2022 - Current
BARBER
BARBERY COAST
01.2015 - Current
FRONT DESK COORDINATOR
DIAMOND NAILS AND SPA, NV
01.2014 - 01.2015
VISUAL ASSISTANT/ACCESSORIES SPECIALIST
GUESS/CAESAR’S FORUM SHOPS, NV
01.2014
JR BARBER
BETTER BARBERS
01.2012 - 01.2013
CA LICENSED - COSMETOLOGY
HAIR CALIFORNIA BEAUTY ACADEMY
NEVADA - COSMETOLOGY
COSMETOLOGY STATE BOARD OF NEVADA
CA LICENSE - BARBERING
PRO BARBER COLLEGE
ASSOCIATE’S OF ARTS - Fashion Design
FASHION INSTITUTE OF DESIGN AND MERCHANDISING (FIDM)
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