MICHELE WALZ

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.

Vera Creque Leadership Award

• Increased efficiency within the organization through regular review and improvement of administrative policies and procedures.
• Supported executive decision-making by conducting research, analyzing data, and providing insightful recommendations.
• Managed travel itineraries and enrollment for Israel Trip.
• Events Coordinator for Conferences and Events.
• Managed Event Budgets.
• Served as a trusted advisor to executive providing guidance and support in strategic decision making
• Planned both internal and external events and staff trainings.
• Trained Volunteers on Audio Visual and Production.
• Managed key volunteers and prioritized workloads.
• Facilitated successful meetings by preparing agendas, distributing materials, tracking action items, and recording minutes.
• Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
• Managed/Created printed materials and graphics.

• Assisted with special events and programs.
• Maintained clean, neat, and operational facilities to serve program needs.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.
• Children's Church - Hospitality - Women's Ministry

• Buyer - Manager - Visual Display - Sales - Residential and Commercial