Summary
Overview
Work History
Education
Skills
Timeline
Server

Mickayla Gauger

Colchester,CT

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience

Work History

Server

Fire At The Ridge
Middlefield, CT
11.2021 - 03.2022
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.

Server

Kokomo’s Restaurant & Beach Bar
Old Lyme, CT
03.2021 - 08.2021
  • Was frequently complimented by customers for going above and beyond normal responsibilities.
  • Upsold different liquors for mixed drinks to increase sales.
  • Greeted regular customers and maintained relationships with them.
  • Well trained in the POS system Toast.
  • Open Table certified.
  • Served the needs of full sections up to 7 tables on the weekends.

Hostess/Busser

Fresca Tequila Bar & Grill
Colchester, CT
09.2020 - 03.2021
  • Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied.
  • Answered phone calls regarding reservations, available seating, and to go.
  • Put in to-go orders for customers by phone and a food delivery service.
  • Cleared tables in a timely manner for a faster turnover time.
  • Informed servers of newly seated parties for quick service.

Daycare Worker

Castle
Colchester, CT
09.2018 - 08.2019
  • Used positive reinforcement techniques to encourage patience and other positive behaviors in children.
  • Created a fun and safe learning environment for a group of children with a variety of learning styles.
  • Kept an eye on the entrances and exits to make sure the kids didn't wander too far away from the important areas.
  • Kept an eye on the entrances and exits to ensure a safe and orderly environment.
  • Met with families to discuss their children's activities and behaviors.
  • Observed play activities in order to identify both positive and negative behaviors.
  • Kept areas clean, organized, and stocked, as well as sanitized surfaces and toys.

Education

Bachelor of Arts - Psychology

Southern Connecticut State University
New Haven, CT
05.2023

High School Diploma - undefined

Bacon Academy
2019

Skills

  • Cool Under Pressure
  • Dining Room Cleaning and Upkeep
  • Special Requests and Substitutions
  • Conflict and Complaint Resolution
  • Specials Promotion and Upselling
  • Menu Memorization and Presentation
  • High-Volume Dining
  • Warm and Friendly

Timeline

Server

Fire At The Ridge
11.2021 - 03.2022

Server

Kokomo’s Restaurant & Beach Bar
03.2021 - 08.2021

Hostess/Busser

Fresca Tequila Bar & Grill
09.2020 - 03.2021

Daycare Worker

Castle
09.2018 - 08.2019

Bachelor of Arts - Psychology

Southern Connecticut State University

High School Diploma - undefined

Bacon Academy

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Mickayla Gauger