Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Mickel Ravello

Long Valley

Overview

4
4
years of professional experience

Work History

Server

Uncle Julios
11.2021 - 03.2024
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed food and beverage orders efficiently for tables and takeout.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Resolved customer complaints promptly to enhance dining experience.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Leasing agent

The icon
St Louis
01.2022 - 12.2023
  • Facilitated property tours for prospective tenants, showcasing available units and amenities.
  • Managed tenant applications, ensuring all necessary documentation was collected and processed.
  • Developed marketing materials to promote leasing opportunities within the community.
  • Coordinated lease signings, explaining terms and conditions to new tenants clearly.
  • Assisted in resolving tenant inquiries and maintenance requests promptly and professionally.
  • Organized community events to foster relationships between tenants and management teams.
  • Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
  • Contacted and followed up with tenants on renewal notices.
  • Processed applications by conducting background checks and verifying references.
  • Inspected vacant units and ensured they were ready for showings.

Assistant Mens Soccer Coach

Harris Stowe State University
St Louis
08.2022 - 07.2023
  • Assisted head coach in developing training plans for athletes.
  • Coordinated team practices and individual skill sessions for players.
  • Analyzed game footage to improve team strategies and player performance.
  • Mentored student-athletes on sportsmanship and teamwork principles.
  • Facilitated conditioning sessions to enhance athletes' physical abilities and endurance.
  • Collaborated with coaching staff to evaluate player performance during games.
  • Ran drills and fitness circuits to improve athletes' coordination and skills.
  • Improved team behavior by modeling correct actions and instilling discipline.

Manager

Sullivan’s Farm
St Louis
11.2019 - 02.2023
  • Oversaw daily operations and staff management at a local agricultural business.
  • Coordinated scheduling and workflow to optimize resource allocation on the farm.
  • Managed inventory systems for supplies and equipment to ensure operational efficiency.
  • Enforced safety protocols to maintain a secure working environment for all employees.
  • Facilitated communication between departments to enhance teamwork and project execution.
  • Monitored equipment maintenance schedules to reduce downtime during peak seasons.
  • Led team meetings to discuss objectives, address concerns, and improve performance strategies.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Provided leadership during times of organizational change or crisis situations.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.

Education

BBA - Business Management

Harris Stowe State University
St Louis, MO
12-2023

High School Diploma -

St Benedicts College
Trinidad And Tobago
05-2018

Skills

  • Customer service
  • Lease coordination
  • Property marketing
  • Inventory management
  • Team leadership
  • Performance evaluation
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Event organization
  • Training and development
  • Team management
  • Organization and time management
  • Dependable and responsible
  • Customer relations
  • Flexible and adaptable
  • Supervision and leadership

Affiliations

  • Volunteer at Church
  • Volunteer Worker at School of the Blind
  • Community Service work for the poor
  • Volunteer Coach For kids under 15

Accomplishments

  • All Star Defender in year 2021, 2022,2023
  • Leader award( Achieving excellence with our soccer team in both school work and on the field)

References

References available upon request.

Timeline

Assistant Mens Soccer Coach

Harris Stowe State University
08.2022 - 07.2023

Leasing agent

The icon
01.2022 - 12.2023

Server

Uncle Julios
11.2021 - 03.2024

Manager

Sullivan’s Farm
11.2019 - 02.2023

BBA - Business Management

Harris Stowe State University

High School Diploma -

St Benedicts College

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Mickel Ravello