Micle Suarez
Cypress,TX
Summary
Results-driven Restaurant General Manager with extensive experience in operations management, cost control, and health code compliance. Proven track record in enhancing profitability and optimizing team performance through effective staff scheduling and training.
Overview
22
22
years of professional experience
Work History
Restaurant General Manager
Jack in the Box
Katy, TX
01.2004 - Current
- Oversaw daily operations ensuring compliance with health and safety regulations.
- Managed staffing, scheduling, and training to optimize team performance.
- Implemented cost-control measures reducing waste and enhancing profitability.
- Developed marketing strategies increasing customer engagement and sales revenue.
- Analyzed financial reports to identify trends and make informed decisions.
- Fostered a positive work environment promoting teamwork and employee satisfaction.
- Streamlined inventory management processes improving supply chain efficiency.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Correctly calculated inventory and ordered appropriate supplies.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Ensured compliance with all health department regulations as well as company policies and procedures.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
Education
High School Diploma -
Venezuela
Skills
- Operations management
- Inventory management
- Food safety
- Cost control
- Pre-shift walk-through
- Staff scheduling
- Hiring decisions
- Labor management
- Customer engagement
- Health code compliance
- Order management
- Food preparation
- Sanitation standards
- Service standards
- Guest experience oversight
- Kitchen oversight
Timeline
Restaurant General Manager
Jack in the Box
01.2004 - Current
High School Diploma -
Venezuela