Midalys Parra Miranda
Miami,FL
Summary
Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.
Overview
8
8
years of professional experience
Work History
Restaurant Manager
Caribe Cafe Restaurant
Miami, Florida
09.2018 - 09.2023
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
Pharmacy Technician
CVS Pharmacy
Miami, Florida
07.2020 - 10.2020
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Cashier Manager
Palenque Pizzeria
Hialeah, FL
03.2016 - 08.2018
- Maintained accurate records of daily transactions, including deposits and withdrawals.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Developed strategies to increase customer satisfaction and improve operational efficiency.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
Education
Associate of Science - Nursing
EDP University of Puerto Rico
Hato Rey, PR12.2024
Some College (No Degree) - English Education
Miami Dade College
Miami, FL05.2019
High School Diploma -
Carlos Marx
Cuba06.2015
Some College (No Degree) - Pharmacy
Florida Vocational Institute
Miami, FLSkills
- Strategic Planning
- Team Leadership
- Time Management
- Complex Problem-Solving
- Budget Control
- Team Collaboration
- Customer Support
- Multitasking
Timeline
Pharmacy Technician
CVS Pharmacy
07.2020 - 10.2020
Restaurant Manager
Caribe Cafe Restaurant
09.2018 - 09.2023
Cashier Manager
Palenque Pizzeria
03.2016 - 08.2018
Associate of Science - Nursing
EDP University of Puerto Rico
Some College (No Degree) - English Education
Miami Dade College
High School Diploma -
Carlos Marx
Some College (No Degree) - Pharmacy
Florida Vocational Institute
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